"New Order Adding Rule" not firing for new orders

[Memo]

I’ve removed all other automation relating to OrderAdded event. Now exists only the default rule.

When adding a new order to a delivery ticket in the delivery department, orders’ Status=null, but when doing the same with a pickup ticket in pickup department orders’ Status=New.

Any thoughts?

[Posflow]

Do you have some sort of rule in State Updated event thats messing with your setup?

[Memo]

Nope as far as a State Update Event. Only two rules could potentially execute under these conditions - neither of which show in the debugger.

But yes to something messing with the setup.

Thanks for the reply. I’ve just decided to scrap all automation and start fresh.

[JTRTech]

Show the mapping for that rule…

[Memo]

all * across the board but I’ve moved on