Tried all standard codes: 27,112,0,48,251 27,112,1,49,251
Nothing is happening. I do know the command is sending because I have had printer activity from the automation command. Is it possible that the cash drawer needs a different the pulse on a different pin? Not really sure where to go next.
I went through the same thing months ago. See if you can kick it from the driver settings/config iteslf.
I scoured everything I could and collected kick codes and narrowed it down to 15 unique ones. These are for Epson, but I guess it’s worth a shot.
Here’s a tool import that creates an automation command button visible on ticket that you can go through and see which kick code works (if any). Separate templates and print jobs are created. If one works, check the print job associated with the letter selected for the kick code.
Thats a great idea. I loaded this in and none of them worked. Ever once and a while the printer will throw up some a single symbol, but thats it. Thats what has me thinking if its an issue with emulation.
I think I know what the issue is. The cash drawer provides a hard wired RJ11 connector, however the printers come with an RJ12 interface. The printers came wired Ithaca drawer mode configuration and I’m pretty sure its not getting a pulse on pin 1. I’m ordering a new cash drawer with an RJ12 interface to see if that works. All the cash drawers I’ve had came hard wired with RJ11 connectors.
Surly that’s where the m parameter is meant to come in…
6 pin Rj12 seems to the the unusual option, pretty sure I’ve only ever had 4/6 on all cash drawers I’ve handled.
So according to Ithaca’s website it comes with an RJ11 port, so I’m not sure if I’m misunderstanding that based on the programmers manual. I just received the RJ12 cash drawer and nothing is opening it. All I get is some spittle from the printer. Going to move this over to a printer not in emulation mode and see if that changes anything.
Update: Nothing worked under non-emulation mode. I’m starting to wonder if the Ithaca pin configuration is just so off from other providers and everything is setup to work for epson.
@josephrussell can you email me the things you really need for your location with the card processing. I will be wrapping up a trip to Houston today and when I get back I want to focus on your input on the things we need to solve for you. Your input is very important to me.
