Hi everyone, I got a barcode scanner, I would like to use it to open the ticket from the barcode printed on the order.
-I set the print template with {TICKET ID}
-I created the “Numberpad Value Entered” rule to open the ticket.
But when I’m on the screen where I have the list of orders, the focus for text input is in the customer search widget, and when I read the barcode the ticket number appears in the search, but it doesn’t trigger the rule.
Is there a way to have the “Numberpad Value Entered” rule triggered, in the customer search box? Thank you very much
I don’t believe you can in the customer search box but you could add an editor widget and pull focus to it so that when you scan it would fire a rule to load the ticket.
You wont be able to parse NumberpadValueEntered from that screen. But you can create a button to open a prompt input field asking you to enter id. Scan the ticket id and pass it on to Display Ticket action
