Order index doesn't work on kitchen label, but works on receipt


#1

I’m trying to use {ORDER INDEX}/{INDEX TOTAL} to show 1/2, 2/2 and so on. Unfortunately, I’m having problem when printing to kitchen label, they printed 1 of 1 order even with the same ticket number. Meanwhile the receipt is able to show 1 of 2 and 2 of 2.

Kitchen Label Print Jobs setup: Separated prints by quantity, Template (TSPL language):

SIZE 40 mm,30 mm
GAP 3 mm, 0 mm
DIRECTION 1
BEEP
CLS
[LAYOUT]
TEXT 15,10,"3",0,1,1,"ALOHA!"
{ORDERS}
PRINT 1

[ORDERS]
TEXT 15,45,"3",0,1,1,"{NAME}"
TEXT 170,10,"3",0,1,1,"{TICKET TAG:Order No}({ORDER INDEX}/{INDEX TOTAL})"
{ORDER TAGS}

[ORDERS:Gift]
TEXT 15,45,"3",0,1,1,"{NAME}"
TEXT 170,10,"3",0,1,1,"{TICKET TAG:Order No}({ORDER INDEX}/{INDEX TOTAL})"
{ORDER TAGS}

[ORDER TAGS]
TEXT 30,80,"2",0,1,1,"{ORDER TAG:Dine-in/Takeaway}"
TEXT 30,104,"2",0,1,1,"{ORDER TAG:Toppings (Free)}"
TEXT 30,128,"2",0,1,1,"{ORDER TAG:Additional Toppings (+10,000)}"
TEXT 30,152,"2",0,1,1,"{ORDER TAG:More Toppings (+7,000)}"
TEXT 30,176,"2",0,1,1,"{ORDER TAG:Note}"

Receipt Print Jobs setup: All lines, Receipt Template (POS):

<XCT>27,112,0,25,250
<BMP>C:\logo
[LAYOUT]
-- General layout
<CXY J10>{TICKET TAG:Order No}
<F>
<CXY J12>ALOHA
<CXY L00>SUMMARECON MALL SERPONG
<CXY L00>TEL: 032-39268440
<CXY L00>NPWP: 03.220.092.7-077.000
<CXY L00>HOTLINE: 08228358088
<F>
<T>RECEIPT
<L00>Date    : {TICKET DATE}
<L00>Time    : {TIME}
<L00>Clerk   : {:CURRENTUSER}
<L00>Bill No : {DATE:ddMMyyyy}{TICKET TAG:Order No}
<F>-
{ORDERS}
<F>=
<EB>
[<J10>Total Gift:|[=FF('{ORDER STATE TOTAL:Gift}','#,##0')]]
<J00>Subotal:|[=FF('{PLAIN TOTAL}','#,##0')]
{DISCOUNTS}
{SERVICES}
{TAXES}
{PAYMENTS}
{ENTITIES}
<DB>
<F>-
<CXY L00>10% PPN Included
<CXY L00>WiFi Password: sayalupa
<CXY L00>Franchise Info: 0.8999.8999.55
<F>=
<C10>T H A N K   Y O U

[DISCOUNTS]
<J00>{CALCULATION NAME} {CALCULATION AMOUNT}%:|[=FF('{CALCULATION
TOTAL}','#,##0')]

[SERVICES]
<J00>{CALCULATION NAME}|[=FF('{CALCULATION TOTAL}','#,##0')]

[PAYMENTS]
<J10>Grand Total:|[=FF('{TICKET TOTAL}','#,##0')]
<J00>{PAYMENT NAME}:|[=FF('{TENDERED TOTAL}','#,##0')]
<J00>Change Due:|[=FF('{CHANGE TOTAL}','#,##0')]

[TAXES]
<J00>{TAX NAME} {TAX RATE}%:|[=FF('{TAX AMOUNT}','#,##0')]

[ORDERS]
-- Default format for orders
<J00>{QUANTITY} {NAME} ([=FF('{PRICE}','#,##0')])|[=FF('{TOTAL PRICE}','#,##0')]
{SORTED ORDER TAGS}
{ORDER INDEX}/{INDEX TOTAL}
<F>

[ORDERS:Gift]
-- Format for gifted orders
<J00>- {QUANTITY} {NAME}|**GIFT** -[=FF('{TOTAL PRICE}','#,##0')]
{SORTED ORDER TAGS}

[ORDERS:Void]
-- Nothing will print for void lines

[SORTED ORDER TAGS]
-- Format for order tags
<J00>   {QUANTITY} {ORDER TAG NAME} ([=FF('{ORDER TAG
PRICE}','#,##0')])|[=FF(TN(TN('{ORDER TAG
PRICE}')*(TN('{QUANTITY}'))),'#,##0')]

[ENTITIES:Table]
-- Table entity format
<L00>Table: {ENTITY NAME}

[ENTITIES:Customer]
-- Customer entity format
<F>-
<J00>{ENTITY NAME}|{ENTITY DATA:Phone}
<J00>Old Bal :|[=FF(TN(TN('{ENTITY BALANCE}')-(TN('{TICKET
TOTAL}')))*(-1),'#,##0')]
<J00>New Bal :|[=FF(TN('{ENTITY BALANCE}')*(-1),'#,##0')]

#2

What option have you got on your print job?
I know the options seem very similar but not sure if this is related to that in that it does that as treating each print as seperate print rather than pages of a single ticket…


#3

I’m using “Separated prints by quantity” option. When I use “Individual orders by quantity”, it will print the order index and index total correctly; but it will only print 1 label and overlapping the second item.

Is there anyhow to setup using “Separated print individual orders by quantity”?

Or is there any tag to setup the print template like this:
{PRINT JOB INDEX} of {PRINT JOB TOTAL}


#4

I’m sure this setup has been done and shared on forum, not at desk to try and find it…


#5

I will try to use this one


#6

I’ve done some more complex fomrating of labels and it works fine for me. I also notice you censor out your business name in the orignal email but we can see it in the print template, if you dont want the name online I’d suggest removing it from the template shown on the forums.

I set a setting value for each order and for each print job I add one to this from the script, it works fine for me but I understnad its a bit complicated


#7

Thanks for noticing and giving me advice. I still do not understand how to set the value. Mind to explain it more specific?


#8

If you dont understand that chances are you would not get the setup to work, as this is a bug in Samba I would sugest waiting for @emre to fix it before trying a hacky way of etting it working


#9

Did you disabled line merging setting in your printer template?

Edit: Nevermind… got it. Should work fine on next update.


#10

Hi Ricco

Can you please advise me what label printer are you using in the above picture?

Many thanks Oliver


#11

I’m using xprinter xp-360b, but I wouldn’t recommend it though. Zebra is way much better in terms of quality.