Hi, @RickH I have used this method to setup the kitchen display & order screen with task printers. But in my workflow, the customer pays the bill while placing it. Like KFC. The problem i am facing is, when i settle, the orders are displayed in the kitchen screen, but not on the order screen for …

ive never used this implementation, i assume when ticker closed it should update the ticket state, then in the order screen for customers is should be set to display that state so it moves to that order screen, it should then disappear from the kitchen screen as that should be set to only display a …

Hope this helps [image] Changing Ticket Closing (Locking) Workflow V4 Tutorial warning While applying this tutorial a simple mistake can easily break how tickets works. Don’t forget to create a backup in advance. When you fully settle a ticket it automatically closes an…

Were you able to figure this out? If not have you set up both order screen and KDS exactly the same???

For what you explained you have a kds with tasks and a ticket lister, when the ticket is paid it dissappear from order tracking, isn’t it? Ticket lister has status parameter, you can create a custom ticket status to keep the ticket in the lister.

Yes. Exactly the same. I just used the zip file. And imported it on fresh db.

Yes. It worked. Created a status called cancel all. Thanks guys for your support.

Order Screen For Prepaid Orders ( Eg: KFC )

V5 Question

sangeethrayaroth July 2, 2021, 5:43pm 3

Hope this helps