Order Tag Sequence?

moomooboy · August 12, 2019, 7:59am

Hi guys and girls,

So I’m trying to split a product into 2 cooking styles, therefore of course… i would use order tags to control how the product is split into 2 dishes.

But I’m having a shitty time figuring out why these order tags don’t appear in Alphabetical order…

I created

4 Order Tag categories

Cook style 1
Cook style 1 noodles
Cook style 2
Cook style 2 noodles

This just doesn’t seem to work for crying out loud… i even check the priority from top to bottom to ensure Cook Style 1 is on top of the list… but when you press the order tags… they just jump around.

I even tried

a/ cook style 1
a/ cook style 2
a/ cook style 3
b/ cook style noodle 1
b/ cook style noodle 2

As i assumed may its a alphabetical issue… this isn’t even the case…

How do i fix this issue?

moomooboy · August 12, 2019, 8:06am

This is what i’m faced with, it’s like it completely ignores my alphabetical order, Even when i apply Prefix it’s the bloody same…

It’s like A| C D B| doesn’t mean anything to the sambapos

JTRTech · August 12, 2019, 8:47am

Check the sort order of tags within management.

moomooboy · August 12, 2019, 8:50am

JTR, could you please explain what you mean by within management?

Is there a setting somewhere?

JTRTech · August 12, 2019, 8:51am

When you look at your list of order tags in samba settings is there not a sort option on the right with add and edit?

moomooboy · August 12, 2019, 8:54am

Hi JTR,

Yes i checked the priority of each, from top to bottom, even when i assign the correct order tags grouping… it keeps randomly moving the tags… it doesn’t stick to its spot within this listing… that’s why i’m confused why the problem exist.

moomooboy · August 12, 2019, 8:57am

JTR, i think it fixed itself… after closing the bloody program …

Thanks for helping mate!

JTRTech · August 12, 2019, 11:57am

The order of the list of tags in settings doesn’t nesercerally match that of the set apart order as you can search/sort onscreen separately. The order used should be that of which is set in the sort order popup mentioned.

Jesse · August 12, 2019, 5:18pm

You can also define sorting on printed tickets using SORTED ORDER TAGS:X

moomooboy · August 13, 2019, 3:13am

Jesse, can you please give me a example on how to use these tags…

I don’t quite understand the way to call upon these tags…

Jesse · August 13, 2019, 3:40am

I will show you a sample template that I use which uses those.

[LAYOUT]
-- General layout
<L00>
<L00>
<L00>
<L00>
<L00>
<L00>
{ENTITIES}
<div style="font-size:20px;font-weight:bold;text-align:center;font-family:'Calibri'">[Table No: [{TICKET TAG:Dine-In}]][Customer: [{TICKET TAG:Take-Out}]]</div>
<div style="font-size:20px;font-weight:bold;text-align:center;font-family:'Calibri'">Order Type: {TICKET TYPE}</div>
<div style="font-size:20px;font-weight:bold;text-align:center;font-family:'Calibri'">[='{TICKET TAG:Payment Type}' == 'ONLINE' ? 'PAID ONLINE':'']</div>
<F>-
<div style="font-size:25px;font-weight:bold;text-align:center;font-family:'Calibri'">KITCHEN TICKET #{TICKET NO}</div>
<F>=
<div style="font-size:13px;font-weight:bold;text-align:left;font-family:'Calibri'">
<table>
<tr>
<td width="25">Qty</td>
<td width="196">Item Desription</td>
</tr>
</table>
</div>
{ORDERS}
<div style="font-size:17px;font-weight:thin;text-align:left;font-family:'Calibri'">[Instructions: [{NOTE}]]</div>
<F>
<F>
<F>=
<div style=font-size:15px;font-weight:bold;text-align:center;font-family:'Calibri'">
<table>
<tr>
<td width=80 align=center>{TICKET DATE}</td>
<td width=170 align=right>{TIME}</td>
</tr>
</table>
</div>
<div style=font-size:15px;font-weight:bold;text-align:left;font-family:'Calibri'">
</div>
<F>=

[DISCOUNTS]

[ORDERS GROUP:]

[ORDERS GROUP|GROUP TAG]
<div style="font-size:20px;font-weight:bold;text-align:left;font-family:'Calibri'">
<table>
<tr>

</tr>
</table>
</div>

[ORDERS FOOTER]
<F>-

[ORDERS:GROUP TAG=*]
<div style="font-size:22px;text-align:left;font-family:'Calibri'">
<table><tr><td width="196">[=('{QUANTITY}'+'  ').substr(0,2)] [[='{PORTION}'=='' ? '' : '{PORTION} '][{PRODUCT NAME}]]</td></tr></table>
</div>
{SORTED ORDER TAGS}

[ORDERS]
-- Default format for orders
<div style="font-size:22px;text-align:left;font-family:'Calibri'">
<table><tr><td width="196">[=('{QUANTITY}'+'  ').substr(0,2)] [='{PORTION}'=='' ? '' : '{PORTION} ']{PRODUCT NAME}</td></tr></table>
</div>
{SORTED ORDER TAGS}


[ORDERS:Gift]
-- Format for gifted orders
<J00>{QUANTITY} {NAME}|**FREE ITEM**


[ORDERS:Void]
<div style="font-size:19px;text-align:left;font-family:'Calibri'">
<table><tr><td width="196">[=('{QUANTITY}'+'  ').substr(0,2)] [='{PORTION}'=='' ? '' : '{Portion} ']{PRODUCT NAME} **VOID**</td></tr></table>
</div>
{SORTED ORDER TAGS}

[SORTED ORDER TAGS]
-- Format for order tags
<div style="font-size:20px;text-align:left;font-family:'Calibri'">
<table>
<tr>
[='{ORDER TAG NAME}' == 'Extra fee' ? '' : '<td width=272>        - {ORDER TAG NAME}</td>']
</tr>
</table>
</div>

[SORTED ORDER TAGS:Toppings]
<div style="font-size:20px;text-align:left;font-family:'Calibri'">
<table>
<tr>
<td width=272>        - {ORDER TAG NAME}</td>
</tr>
</table>
</div>

[SORTED ORDER TAGS:Condiments]
<div style="font-size:20px;text-align:left;font-family:'Calibri'">
<table>
<tr>
<td width=272>        - {ORDER TAG NAME}</td>
</tr>
</table>
</div>


[SORTED ORDER TAGS:Promotion]
-- Format for order tags




[SORTED ORDER TAGS:Instructions]
-- Format for order tags
<F>-
<div style="font-size:16px;text-align:left;font-family:'Calibri'">
<table>
<tr>
<td width="196">INSTRUCTIONS: {ORDER TAG NOTE}</td>
</tr>
</table>
</div>
<F>=


[ENTITIES:Customer]
-- Customer entity format
<div style="font-size:20px;font-weight:bold;text-align:center;font-family:'Calibri'">Customer: {ENTITY DATA:FirstName}</div>
<div style="font-size:20px;font-weight:bold;text-align:center;font-family:'Calibri'">Phone: [=F(TN('{ENTITY DATA:Phone}'),'# (###) ###-####')]</div>
<F>-

Jesse · August 13, 2019, 3:41am

As you can see you define a layout as

[SORTED ORDER TAGS:order tag group name]
put your style of how you want it to look.

Then you use {SORTED ORDER TAGS} where {ORDER TAGS} normally would be under [ORDERS]

Jesse · August 13, 2019, 3:42am

So in my example I have a different template for Toppings order tags than I do the others.

The order that I list the layouts for the tags is the order they will show under the order. Notice I have toppings first. so toppings will always be first

Bob_be · August 13, 2019, 9:10pm

Does every order tag need to be defined in the {SORTED ORDER TAGS}? What happens to the ones that are not defined?

Thanks.

Jesse · August 13, 2019, 9:42pm

Any not defined behave like they normally would. If you have {ORDER TAGS} in the template.