Thank you for help, but normal tagging will not help me as the idea behind my process is when the staff close the ticket for delivery the message will pup up and ask the staff if the order is paid or unpaid.
Your Actions are setting different Tag Names, when you should be setting the same Tag Name (ie. PaidUnpaid) using different Tag Values (ie. Paid, Unpaid, (blank))
What is not working? You gotta give us more than that. Show us what you tried, give us screenshots etc. Obviously you made a mistake but we have no idea what it is until we can see it.