Payment Redirect

Hi, I have a customer using Sambapos and has a prolbem. When their customer want to make part payment, after we key in the payment… and it redirect to the new table not stay in the payment page. they need to enter the payment page all the time when they key in part payment. I don’t know where to look in to this to fix the problem. Basically, they just want all payment to be key in and it stay at the payment page until they click close at the bottom.

Is there anyone experience this or know where to look at to fix this issue?

Thx

Jing

Do you have a video of this? Changing screens during partial payments is not normal behavior, it means there is some custom automation doing this