Person count by ticket

[emre]

You can follow this tutorial to implement Person Count and use TT.Person Count field to report it.

Tracking Number of Persons

Ticket Tags are useful to track additional info with tickets. You can use Ticket Tags for almost anything but on this tutorial we’ll see how to use it to track Person Count. We’ll start with adding a Ticket Tag from Management > Tickets > Ticket Tags. [image] I named it as Person Count. I also changed untagged color to display different button color when no tag is selected. Person Count is a numerical value so I selected Tagging Type as Numeric. I’ll switch to Ticket Tags page and add tags…