I want a Delivery/Takeaway selection popup to appear every time a new order is initiated.
In my current setup i have 3 ticket type:
-Reservation (for future orders)
I have 3 entity screens:
When a customer is selected from customer search entiity screen, I want a popup to appear and based on the selection the respective ticket type should be selected for that order.
I know i can go to entity screen settings and select option to choose ticket type for new order. However, i do not want the option for reservation ticket to appear for tickets created from customer search screen .
You can use Ask Question actions in a Ticket Created Rule and pass Buttons as a command value for tagging your Ticket.
Thanks alot , this was very helpful
Just another question, I want configure a ask question rule for order time.
Is there a way for me to enter an order time manually in the ask question popup
Ask question rule for order time? What do you mean?
It automatically detects order time.
For future orders I have created an order time tag.
I use ticket tags to capture order date and time for customers who want something ready for a future date at a particular time.
Now I want a popup to manual enter order delivery time(example: 5:30 pm).
Is that possible?
I think you should use Tasks and Reservation screen for that. Leaving open tickets for days can only lead to messing up your reports