Printer Template [ORDERS:Void] same for New

V5 Question
1

Void products are printed ok with [ORDERS:Void]

When I have a ticket, with for example 3 products, that has already been printed.

When I add 1 or more new products to the ticket, can I have the printer, to mark the new items, in bold and to attach a NEW label as same as when it happens with VOID items, so that the kitchen can make a difference between new products and the old ticket?

Thanks
Felipe Brito

2

So have you changed default print action to reprint already printed (submitted) orders?

3

Yes, every time the ticket is closed with new items, it fires the print job. Now I need to make the difference between the new and old items in the ticket.

I know that:

[ORDERS:Void]
- {QUANTITY} {NAME}|NULO
{ORDER TAGS}

Will print out the void items, but I need something like:

[ORDERS:New]
- {QUANTITY} {NAME}|NUEVO
{ORDER TAGS}

4

And that doesn’t work?

5

Nope

My template is:

[LAYOUT]
<T>COMANDA COCINA
-- General layout
<T>PRECUENTA
<L00>Hora/Fecha: {TIME} {TICKET DATE}
<L00>MESA/CMDA : {ENTITY NAME:Table}/{TICKET NO}
<L00>SOCIO     : {ENTITY NAME:Customer}
<F>-en
{ORDERS}

[ORDERS]
<L00>- {QUANTITY} {NAME}
{ORDER TAGS}

[ORDERS:Void]
<J00>- {QUANTITY} {NAME}|**NULO**
{ORDER TAGS}

[ORDERS:New]
<J00>- {QUANTITY} {NAME}|**NUEVO**
{ORDER TAGS}

[ORDER TAGS]
-- Format for order tags
<L00>     * {ORDER TAG NAME}

And the output that shows is:

같같같같같같같?T i c k e t 같같같같같같같
Fecha/Hora: 17:55 23-03-2018              
MESA/CMDA : B10/24                        
#SOCIO    :                               
------------------------------------------
- 1 COCA LIGHT 350                        
     * SIN HIELO                          
- 1 CANADA DRY ZERO 350                   
     * CON HIELO

When I added 1 new product to the ticket (the first item)

6

When you paste your template you need to highlight and click the code button </> in order to prevent the forum stripping the formatting codes. Without those its harder to see whats happening.

7

Sory for that

[LAYOUT]
<T>COMANDA COCINA
-- General layout
<T>PRECUENTA
<L00>Hora/Fecha: {TIME} {TICKET DATE}
<L00>MESA/CMDA : {ENTITY NAME:Table}/{TICKET NO}
<L00>SOCIO     : {ENTITY NAME:Customer}
<F>-en
{ORDERS}


[ORDERS:New]
<J00>- {QUANTITY} {NAME}|**NUEVO**
{ORDER TAGS}

[ORDERS]
<L00>{QUANTITY} X {NAME}
{ORDER TAGS}


[ORDERS:Void]
<J00>- {QUANTITY} X {NAME}|**NULO**
{ORDER TAGS}

[ORDER TAGS]
– Format for order tags
<J00> ** {ORDER TAG NAME}
8

You haven’t changed the state names to your language have you?
Is the order status definitely New under order when signed in as admin?

9

Yes, the state is “New” as default instalation.

samba
samba.jpg800Ă—800 82.7 KB

10

And what prints, everything new and submitted but new not formatted as template?
Can you show the rule and action where the print is being actioned?

11

It probably will not work, because by the time the Printing actually occurs, the Order State Status will have changed to “Submitted”.

The reason it works for Gift and Void is because they are grouped under Order State GStatus which does not change when you close or print the Ticket.

You might need to create another State Flow, something like PStatus (“Print Status”) and modify that State through Automation.

2 Likes