Printer Template Sort

Try using this in your printer template:

[ORDERS GROUP|ORDER STATE:NState]

I’m getting NState from this image:

Woops, I was trying a couple things out, and didn’t change the PrepLevel.

So I did try it with:
image

and this is the result:
image

I don’t know if this would make a difference, but I notice there is no {NAME} in this line. The names on the template preview, are they the barcode or portion?

Ah, so I have custom names that are displayed for the KDS, and I used {BARCODES} instead of making a new Custom Tag…
So yes the “name” is {BARCODE}

If it wasn’t too much trouble, would you be able to post your printer template?

I’ll try copying it and see if that works?

Also thank you so much for your help, I really appreciate it!

Here is a simpler, working receipt template.

[LAYOUT]
-- General layout
<T>CUSTOMER
<T>RECEIPT
<L00>Date:{TICKET DATE}
<L00>Time:{TIME}
{ENTITIES}
<L00>Ticket No:{TICKET NO}
<F>-
{ORDERS}
<F>=
<EB>
{DISCOUNTS}
[<J10>Total Gift:|{ORDER STATE TOTAL:Gift}]
-- <J10>Sub Total:|[=F(TN('{TICKET TOTAL}')-TN('{TAX TOTAL}'))]
-- {TAXES}
{SERVICES}
<J10>Total:|{TICKET TOTAL}*
{PAYMENTS}
<DB>
<C00>*All prices include
<C00>applicable MN sales tax
<C00>(Sales tax amount: ${TAX TOTAL})
<F>=
<C10>T H A N K   Y O U

[DISCOUNTS]
<J00>{CALCULATION NAME} %{CALCULATION AMOUNT}|{CALCULATION TOTAL}

[SERVICES]
<J00>{CALCULATION NAME}|{CALCULATION TOTAL}

[PAYMENTS]
<J00>{PAYMENT NAME}|{TENDERED}
<J00>Change amount |{CHANGE TOTAL}

[ORDERS]
-- Default format for orders
<J00>- {QUANTITY} {NAME} {ITEM TAG:PrintNumber} |{VISIBLE PRICE} EA {TOTAL PRICE}
{ORDER TAGS}

[ORDERS:Gift]
-- Format for gifted orders
<J00>- {QUANTITY} {NAME}|**FREE**
<J00>    -{ORDER STATE VALUE:GStatus}
{ORDER TAGS}

[ORDERS:Void]
-- Nothing will print for void lines

[ORDERS GROUP|ORDER STATE:NStatus]
<C00>**{GROUP KEY}**

[ORDER TAGS]
-- Format for order tags
<J00> * {ORDER TAG NAME} | {ORDER TAG PRICE}

[ENTITIES:Table]
-- Table entity format
<L00>Table: {ENTITY NAME}

[ENTITIES:Customer]
-- Customer entity format
<J00>Customer: {ENTITY NAME} | {ENTITY DATA:Phone}

[TAXES]
<J00>{TAX NAME} {TAX RATE}5 |{TAX AMOUNT}

I just want to verify, that after making changes to the rule, you ran a new transaction?

If you don’t mind, and you feel comfortable enough, could you Private Message me a copy of the database?

Hi Bob!

I apologize for the late reply, it’s been a bit of a crazy week, didn’t have time to work on the POS at all!

If it was still okay with you, would you be able to check it out?

and yes, I am making new transactions after saving the rules.

Yes, I’ll take a look at it. It might be a few days, though.