Hi all, I have a Star TSP100 USB thermal printer which works ok on ‘Print Ticket’ however there are a couple of problems…
The cutter on the printer on the printer appears to cut the ticket 2 lines before the end of the ticket
The till drawer pop does not work - I have added the suggested code from the forum but it just prints on the ticket, no pop
(Most important) despite the sizes and character count being seemingly correct in Samba AND Windows the text on the ticket prints off screen (it also appears the same in the preview window so something is wrong somewhere).
In the printer config and Samba I have set up as a Windows printer as POS doesn’t seem to work at all.,. Have searched the forums extensively but cannot seem to find a solution - any ideas or suggestions would be greatly appreciated! Thanks in advance,
Infact, looking at your original picture at the top you’ve done it wrong: ill explain…
You need to create a SEPERATE printer template with just <XCT>27,112,0,25,250 in it.
Then you need to create a NEW print job for the template making sure its mapped to the correct printer that the till drawer is connected to
Create an action Execute Print Job filling in just your Job Name and Making sure ticket print is set to False
Then create a new Payment Processed Rule adding all your payment types eg: PaymentTypeName Equals Cash do another for Card, another for Voucher if you use them etc etc
Add your Open Drawer Action we created to it.
I don’t think you have done the above because 1) your receipt has the code in and it shouldn’t have… and b) your saying its cutting twice which suggests you haven’t set print ticket to false.
Thanks Matt. All done and triple checked. Definitely set to false but all that happens is it still prints the command out. I’m using the manufacturers approved code for a Star Tsp 100 IIU. USB version of Star TSP 100
Seeing exclamation marks means printer works in Star emulation mode instead of ESC/POS emulation mode. If your printer supports ESC/POS mode you can refer manuals to find how it switches to ESC/POS mode.
ESC POS mode the drawer pops but the receipt looks awful and cuts too early also we want to print graphic etc so ideally we need the pop to work as a windows printer
So setup two printer configurations that points to same printer. Set one of them as ESC/POS and the other one as Windows printer. Send kick command via ESC/POS setup and use other one to send prints.