I see what you are saying Kendash. I thought it might work since Ticket Lister was able to filter by ORDER STATE, and I read how @rnunez was able to use {ORDER STATE MINUTES} in order filter
Anyhow, even if SambaPOS has no idea which order I want to read, tickets in the Kitchen Display ticket lister shouldn’t just disappear off the screen right?
By the way, I thought {ORDER STATE TOTAL} was added so SambaPOS can read states in all orders within a ticket correct?
Basically all I wanted to do is to use {ORDER STATE MINUTES:Status} to track ticket age, so ticket age doesn’t affect by TICKET STATE , which can change from Unpaid to Paid while orders are being prepared.
Our takeaway workflow is like a reverse of a typical restaurant operation. Orders in most cases does not change through out the lifetime of the ticket, but TICKET STATE does. Most tickets are paid in full first then orders are submitted to kitchen , and for phone in orders are submitted to kitchen before ticket while ticket is unpaid.