Printer Error Message
I read a lot of post with this problem but this is a different error message
“The operation complete successfully”
Its start happening when update to version 5224
You need to share with us your printer setup. Lots of people are using 5.2.24 and have no problems with printers. It could be anything really. Can you show your printer setup? What kind of printers? Are they networked?
Show your printer template maybe its an issue there. Are you using HTML printer?
Thanks for you reply Jesse
<BMP> D:\SambaPOS2\Images\logo_ticket.bmp
[LAYOUT]
-- General layout
<T>Ticket
<J00>Date:{TICKET DATE}|Ticket No:{TICKET NO}
<J00>Time:{TIME}|Host:{TICKET TAG:Mesera(o)}
<L00>
{ENTITIES}
<F>=
{ORDERS}
<F>=
<EB>
{DISCOUNTS}
[<J10>Total Gift:|{ORDER STATE TOTAL:Gift}]
{SERVICES}
{TAXES}
<J21>Total:|${TICKET TOTAL}
<L00>
{PAYMENTS}
<J00>Tax Total:|${TAX TOTAL}
<J00>Payment:|${TENDERED TOTAL}
<J00>Change:|${CHANGE TOTAL}
<DB>
<F>-
<C00> Propina Sugerida:
<C00> 15% [=F(TN('{TICKET TOTAL}')*0.15)]
<C00> 20% [=F(TN('{TICKET TOTAL}')*0.2)]
<F>-
<L00>
<C10>T H A N K Y O U
[DISCOUNTS]
<J00>{CALCULATION NAME} %{CALCULATION AMOUNT}|{CALCULATION TOTAL}
[SERVICES]
<J00>{CALCULATION NAME}|{CALCULATION TOTAL}
[PAYMENTS]
<J00>|{PAYMENT NAME}
[ORDERS]
-- Default format for orders
<J00>- {QUANTITY} {NAME}|{TOTAL PRICE}
{ORDER TAGS}
[ORDERS:Gift]
-- Format for gifted orders
<J00>- {QUANTITY} {NAME}|**GIFT**
{ORDER TAGS}
[ORDERS:Void]
-- Nothing will print for void lines
[ORDER TAGS]
-- Format for order tags
<J00> * {ORDER TAG NAME} | {ORDER TAG PRICE}
[ENTITIES:Table]
-- Table entity format
<J00>Table: {ENTITY NAME}
[ENTITIES:Customer]
-- Customer entity format
<J00>Customer: {ENTITY NAME}
[TAXES]
<J00> {TAX NAME}:|{TAX AMOUNT}
The error does not always come out and the tickets are not configured to print automatically, you have to press “print bill” … only the kitchen tickets are automatic. It happens from time to time and at times that nothing should be printed.
Your logo should be inside layout section, but that wont be connected to your issue.
The message isn’t specific enough to say without knowing when it happens if it at times completely unrelated to printing.
You don’t have any form of virtual print for logs or tasks or anything like that?
No, but I already talked to the employees to document me every time the error occurs to see if I can give you more information about the problem.
Maybe it’s the printer (hardware)
Please update your SambaPOS with downloading a fresh 5.2.24 setup from our website.
1 Like
since I did the fresh setup, the problem has not been reflected.
Thanks VehbiEmiroglu