Problem with message server

stevew · March 3, 2025, 10:02am

Our setup is a server used as a cashier terminal and 3 remote terminals. Due to a problem with the server, I have today changed it to a new machine. All seems to be OK except the message server. I have run the Samba.MessagingServerServiceTool on the server set to port 9000+ and all seems to be OK but table selected are not being reflected at the terminal.

The message server is shown as being connected at server and all terminals and Find message server finds it in the expected place for all devices. And yet, it is not showing any information in terms os selected tables.

I have disabled the firewall at the server but it made no difference

Not sure how to test/diagnose any further so looking for ideas

Posflow · March 3, 2025, 10:59am

What do you mean by ?

stevew · March 3, 2025, 12:21pm

Small update since I first wrote this. Seems tables are updating at the terminals but not the server. So staff select say table 10 and this changes colour at the terminals but not the server

Jesse · March 3, 2025, 12:23pm

Please send screenshots.

stevew · March 3, 2025, 12:47pm

Terminal look like this

Server looks like this

At the terminals the orders can be seen but when a table is selected at the server there are no orders visible

Jesse · March 3, 2025, 1:29pm

Can you show screenshot of the local settings > message server for each?