One of our restaurant is a fast food, we are giving the queue number for every order. Once it’s ready, we are displaying the queue number in the display for them to collect. Once the queue number reaches 100, we will start it from 1 again
We want to display this queue number on receipt like this picture
This rule will reset counter when you end the work period.
For printing that number use {TICKETTAG:Order No} value tag. You can add that number to a printer template header or create a new template for printing a small paper that shows the customer order number…
Hi, the tutorial works well with orders added manually, but I struggle with getting the number to increase on Gloria’s orders… They are stuck at a fixed number. For example, if I have a walk-in order no 9, then if I have a Gloria order right after that, the order no will be no 10 and will be stuck at 10 even if we have 3 Gloria orders next to each other. The increase only works again until I have another walk-in, but it will repeat the same story with any Gloria order.
Anybody has an idea what is missing pls? The tutorial was before Gloria so I guess there’s something in the integration that works differently…
How are you integrating Gloriafood? Is it with the official SambaPOS integration, or using the script that was (previously) on the forum?
Definitely I can say the script that was on the forum DOES NOT work with order/queue numbers (without a LOT of modification) because it uses the addTicket mutation that doesn’t create a Terminal first.
As for the official Gloriafood integration, I would assume it would work with that, however I don’t use it so can’t say from experience.
The two files in the bin directory go into SambaPOS’ program files directory found at %PROGRAMFILES(X86)%\SambaPOS5.
Extract them to a separate folder first as you’ll have to unblock the dll (google “windows unblock file” if you don’t know how to do this).
Launch SambaPOS and change the update program setting action to Update Program Setting (Msg Srv Compat) and save.
Restart the message server service after you’ve done this.
NOTE: The Update Type Toggle is not implemented. I’ve never used it and don’t know what it’s supposed to do therefore I don’t know how to implement it.