Receipt printer before credit card payment

Customer Grand Total is $7.65. they pay $3 in cash then $4.65 with the Credit card. when i put in the 5 dollars in the keypad and click on cash the receipt prints . the customer receipt should print after i enter the rest of the payment tended.

Sounds like you have you receipt set to print on payment processed, so as you have processed a cash payment it printed

Try setting a constraint to your ticket printing rule of {REMAINING BALANCE} equals 0

That way your payment processed printing rule will only print when the tickets remaining balance is zero and not after every payment you process on that ticket

(I think {REMAINING BALANCE} is the correct tag to use in the constraint, im away from pc so cant check, you can however check your printer template as it lists all the tags there so you can try different ones if that isnt it)

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@RickH it should be {REMAINING TOTAL}

Thanks @emre i knew it was something like that :slight_smile: i wasnt 100% sure with not being at my PC

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i have this set up this way

What am i doing wrong?
i added {REMAINING TOTAL}

@honey3d40

Try Remaining Amount = 0

You should not have to type it… Just click the box and a drop down with Remaining Amount will appear. Also take Processed Amount Equals 0 out of the rule that will cause all sorts of issues :stuck_out_tongue:

BTW: Processed Amount Equals 0 is telling it not to do anything unless 0 payment has been processed. As you want it to print when a payment has been processed and there is no remaining amount this would contradict the constraint of {REMAINING TOTAL} which may be why yours did not work. However do what I said above and it will work fine.

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i did what you said but when i put in the cash payment first. it will still print the receipt then when i complete the rest of the payment with credit it will print the receipt again. whats going on ?

Check all your rules there must be another that has your print receipt action in possibly in a payment processed rule