I’ve looked at some refund button tutorials from ages, but I realised that they also implement the use of inventory control.
I’ve got the gist of creating a refund button and applying it to only show on closed tickets, that too requiring admin pin to be able to process it. But I do not require the item to be put back in the inventory as the setup is used for fast food, so it doesn’t really require the use of inventory.
Can it be setup without the use of inventory without it having issues with accounts screen also? The reason I ask about accounts, is because I noticed in the tutorial that after the refund button was implemented, it doesn’t quite correct the balance of sales at end of day, or doesn’t minus the funds from the sales.
I have an ad hoc refund setup using a new ticket so i dont open the e isting ticket to do a refund. I have separate accounting that reduces “sales” cash or card balance and adds it to “refund” cash or card account
Once first item is added and refund button pressed the ticket changes to a refund ticket and state and any irem added in this mode is added as a refund item.
Everytime a refund item is added you are prompted to return to inventory or not, and you are asked the reason fir return which is added to the item as an order state
You could use it or adapt it
Ill post some screenshots later tonight so you can see how it works
I think that would be awesome to implement. However again, having the question to ask to put it back into inventory at this stage is not really required, so updating the status of inventory is really unnecessary as inventory is not used, is there a way to do this without any need of touching the inventory?
Also one other thing. How do we make it that when Refund button is pressed on an item, instead of the price section just showing " -" it shows example -4.00.
I’ve setup a new account transaction type for Refund, including new account type for refund.
I also setup the action for refund Account Transaction Type as Refund which is what the name of the transaction type is. All of this is to just show the refunds.
Sweet that works fine, but still trying to get those accurate report and account readings.
So far I’ve managed to add refund into accounts screen and have made it so every time Refund button is pressed, it’s amount is processed in the accounts screen and also the work period report. However they do not seem to be reflecting accurately.
Work period Grand total for example could show total made $100, refund -46.00, grand total still showing 100.
Accounts screen is reflecting same issue. Ill post some screen shots when I wake up.
