Regarding End Work Period

[QMcKay]

This is not an issue - it is by design: by default, you cannot close a WorkPeriod that contains Open Tickets.

You can try flagging the Ticket as Pre-Order using the Action Change Ticket Properties to bypass this behavior.

[New 4.1.9] Pre-order tickets

You can create ticket types to create pre-order tickets. [image] Pre-order tickets are useful to create draft tickets that will be converted to a real ticket in the future. These tickets are useful to handle cases such as reservations. While there are active pre-order tickets you can close work period and these tickets does not change inventory and work period reports. You can use “Change Ticket Type” action to convert pre-order tickets to a real ticket. You can implement different scenario…