Regarding Print Cut issue in HTML Printer

Hi,
Thank you all for the great support in the forum.

I have an issue with print cut in the HTML printer , before the invoice print there is a small print cut is coming .

And I have give the below code for ticket print


Green Land Refreshments
Tax Invoice
فاتورة ضريبية
{TICKET TYPE} Date: {TICKET DATE} {TIME} Table No: {ENTITY NAME:Table} Ticket No: {TICKET NO} Waiter: {TICKET TAG:Waiters} </div
-
Item Qty Price Total
- {ORDERS} = [Total Gift:|{ORDER STATE TOTAL:Gift}] {SERVICES}
Total Before VAT: [=F(TN('{TICKET TOTAL}')/1.05)]
{DISCOUNTS}
Vat (5%): [=F(((TN('{PLAIN TOTAL}')*0.05)),'0.00')]
-------------------------------------
Total: {TICKET TOTAL}
{PAYMENTS} = ***T H A N K Y O U*** [DISCOUNTS] {CALCULATION NAME}:|{CALCULATION TOTAL}

[SERVICES]
{CALCULATION NAME}|{CALCULATION TOTAL}

[PAYMENTS]
{PAYMENT NAME}

[ORDERS]
– Default format for orders

{NAME} {QUANTITY} [=F(TN('{PRICE}')*1.05)] [=F(TN('{TOTAL PRICE}')*1.05)]
{ORDER TAGS}

[ORDERS:Gift]
– Format for gifted orders
- {QUANTITY} {NAME}|GIFT
{ORDER TAGS}

[ORDERS:Void]
– Nothing will print for void lines

[ORDER TAGS]
– Format for order tags
*{ORDER TAG NAME} {ORDER TAG PRICE}

[ENTITIES:Table]
– Table entity format
Table: {ENTITY NAME}

[ENTITIES:Customer]
– Customer entity format
Customer: {ENTITY NAME} | {ENTITY DATA:Phone}

[ENTITIES:Deliverers]
– Deliverer entity format
Deliverer: {ENTITY NAME}

And I have selected the print cut as Report cut

image

Any one can please help me…??

Please show the Print job actions. I think you have set to print ticket somewhere

Yea it looks like you have another print job to open your cash drawer that fires before your ticket prints. Looks like you have the option to print ticket ticked in the action for that rule

You’ll probably need to remove the action from the rule then save the rule. Go to the action and amend it and Untick the print option, save the action, then add the action back into the rule and save

1 Like

Your printer you use to open cash drawer needs to be set to use ESC/POS mode, not HTML printer mode. You will need to create 2 printers in SambaPOS that link to the same Windows printer - one in ESC/POS mode for cash drawer, the other in HTML mode for printing receipt.

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Thank you very much. I got it

Thank you very much. I did the same and now issue solved