Remove change due shown on payment screen for selective payment type

[Jesse]

Please explain why your entering excess amount… What are you doing with the excess amount?

Or do you mean if you accidentally do that? I am having a hard time understanding your question. It would help if you explain the entire business flow your trying to achieve with all details.

[Johnson_O]

for your information, I am the owner of the shop so im not stealing anything

I am asking this question to prevent any mistake being made when im having a credit card transaction. It don’t make sense on the accounting if there is a excess being charged when its a credit card transaction

[Jesse]

@Johnson_O

for your information, I am the owner of the shop so im not stealing anything

I am not accusing you of stealing… I am trying to understand your question… you were leaving out some information that was understood to you but not by us.

So your question is… If someone accidentally entered too much on credit card how do you prevent that? So really you do not want to just turn off Change Due… you want to prevent it from happening.

We can constraint it. I will give you an example in a moment.

[Johnson_O]

Yes Kendash you are correct

[Johnson_O]

Thank you so much Kendash I will wait for your example

[Jesse]

Two ways to do this.

1. Simple Payment Confirmation: It asks if your sure you want to pay.
2. Slightly more complex method that includes actions and rules to constrain the ability to do it and Ask Question action showing the amount that would be overpayment.

Which one interests you the most?

EDIT: Actually adding a limit would be best for you. I will show you how.

[Jesse]

Here is what the Payment Confirmation would look like.

[Johnson_O]

actually i would prefer to have a limit on cc payment. For example if the amount is $10 and I entered $11 and choose cc payment, there will be a message saying for example “Amount charged cannot exceed total amount”

[Jesse]

Go to Settings > Tickets > Payment Types > Credit Card > Payment Processors

Click Add

Select Add Limit

Put {REMAINING TOTAL} for Max Amount then leave rest blank. Save it

[emre]

@Jesse unfortunately that won’t work for V4 as limit processor does not support printer tags. Just updates button captions.

@Johnson_O Did you tried setting up a rule like that?

[Jesse]

Oh I did not realize that was version 5 only. Very sorry.

I thought of using a rule like that but I was assuming Payment Processed meant it already went through but now I realize duh I’ve known all along I just wasn’t really thinking right.

Thanks @emre. So many features added to v5 some of the lesser used ones I forget were exclusive with v5.

[Johnson_O]

Thanks so much to both of you! It solved the problem

By the way I wish to know. Currently this is my printer template which i am using now,

**[LAYOUT]**
**-- General layout**
**<T>POOLZ CAFE**
**<L00>Date:{TICKET DATE}**
**<L00>Time:{TIME}**
**{ENTITIES}**
**<L00>Ticket No:{TICKET NO}**
**<F>-**
**{ORDERS}**
**<F>=**
**<EB>**
**{DISCOUNTS}**
**<J10>Total:|{TICKET TOTAL}**
**{PAYMENTS}**
**<DB>**
**<F>=**
**<C10>T H A N K Y O U**
      
**[DISCOUNTS]**
**<J00>{CALCULATION NAME} %{CALCULATION AMOUNT}|{CALCULATION TOTAL}**
 
**[PAYMENTS]**
**<J00>{PAYMENT NAME}|{PAYMENT AMOUNT}**

**[ORDERS GROUP|PRODUCT GROUP]**
**<C00>-{GROUP KEY}-**

**[ORDERS GROUP:İçecekler]**
**<C00>-{GROUP KEY}-**
**<C00>%50 discount for Coke on Fridays!**

**[ORDERS FOOTER]**
**<R>Total: {GROUP SUM}**

**[ORDERS]**
**-- Default format for orders**
**<J00>- {QUANTITY} {NAME}|{PRICE}**
**{ORDER TAGS}**
 
**[ORDERS:Gift]**
**-- Format for gifted orders**
**<J00>- {QUANTITY} {NAME}|**GIFT****
**{ORDER TAGS}**
 
**[ORDERS:Void]**
**-- Nothing will print for void lines**
 
**[ORDER TAGS]**
**-- Format for order tags**
**<J00> * {ORDER TAG NAME} | {ORDER TAG PRICE}**
 
**[ENTITIES:Table]**
**-- Table entity format**
**<L00>Table: {ENTITY NAME}**
 
**[ENTITIES:Customer]**
**-- Customer entity format**
**<J00>Customer: {ENTITY NAME} | {ENTITY DATA:Phone}**



and i would like to show both the tendered amount and change total follow by total amount. so can i simply add both the tender amount and change total tag to the template like this?

**[LAYOUT]**
**-- General layout**
**<T>POOLZ CAFE**
**<L00>Date:{TICKET DATE}**
**<L00>Time:{TIME}**
**{ENTITIES}**
**<L00>Ticket No:{TICKET NO}**
**<F>-**
**{ORDERS}**
**<F>=**
**<EB>**
**{DISCOUNTS}**
**{TENDERED TOTAL}**
**{CHANGE TOTAL}**
**<J10>Total:|{TICKET TOTAL}**
**{PAYMENTS}**
**<DB>**
**<F>=**
**<C10>T H A N K Y O U**
      
**[DISCOUNTS]**
**<J00>{CALCULATION NAME} %{CALCULATION AMOUNT}|{CALCULATION TOTAL}**
 
**[PAYMENTS]**
**<J00>{PAYMENT NAME}|{PAYMENT AMOUNT}**

**[ORDERS GROUP|PRODUCT GROUP]**
**<C00>-{GROUP KEY}-**

**[ORDERS GROUP:İçecekler]**
**<C00>-{GROUP KEY}-**
**<C00>%50 discount for Coke on Fridays!**

**[ORDERS FOOTER]**
**<R>Total: {GROUP SUM}**

**[ORDERS]**
**-- Default format for orders**
**<J00>- {QUANTITY} {NAME}|{PRICE}**
**{ORDER TAGS}**
 
**[ORDERS:Gift]**
**-- Format for gifted orders**
**<J00>- {QUANTITY} {NAME}|**GIFT****
**{ORDER TAGS}**
 
**[ORDERS:Void]**
**-- Nothing will print for void lines**
 
**[ORDER TAGS]**
**-- Format for order tags**
**<J00> * {ORDER TAG NAME} | {ORDER TAG PRICE}**
 
**[ENTITIES:Table]**
**-- Table entity format**
**<L00>Table: {ENTITY NAME}**
 
**[ENTITIES:Customer]**
**-- Customer entity format**
**<J00>Customer: {ENTITY NAME} | {ENTITY DATA:Phone}**

[emre]

You can place it as you like but maybe it will be better if displayed after ticket total.

[Johnson_O]

btw I noticed there is a “Total Gift” shown on printed receipt right above “Toal amount” how do I remove the total gift?

[emre]

You can edit your template and remove that line.

You can read more about printer templates here.

Printing Tutorial in Detail

Hello. In this tutorial I’ll show you how printing works and how to configure it for most common cases. #How it works? In this section I’ll show you how SambaPOS printing system works. ##Printers [image] These are the printers that are used on your system. To configure your printer start by adding a printer here. For this example I’ll add a Bar Printer [image] Enter a name for your printer and select your printer from drop down list. If it is a network printer you can also type it’s n…

[Johnson_O]

sorry emre. I looked through my template but im not able to locate the “Total Gift” line

[emre]

If it does not exist in template it won’t print. Maybe you’re looking to wrong template.

[Jesse]

@Johnson_O edit your post and paste in your template again but this time do not bold it, highlight it and press the </> button to format it correctly so we can read it.

[Johnson_O]

@kendash This is the current template I’m using and I wish to remove the “Total Gift” from showing on printed receipt but I couldn’t locate the line to remove it

[LAYOUT]
-- General layout
<T>POOLZ CAFE
<L00>Date:{TICKET DATE}
<L00>Time:{TIME}
{ENTITIES}
<L00>Ticket No:{TICKET NO}
<F>-
{ORDERS}
<F>=
<EB>
{DISCOUNTS}
<J10>Total:|{TICKET TOTAL}
{PAYMENTS}
<DB>
<F>=
<C10>T H A N K Y O U
      
[DISCOUNTS]
<J00>{CALCULATION NAME} %{CALCULATION AMOUNT}|{CALCULATION TOTAL}
 
[PAYMENTS]
<J00>{PAYMENT NAME}|{PAYMENT AMOUNT}

[ORDERS GROUP|PRODUCT GROUP]
<C00>-{GROUP KEY}-

[ORDERS GROUP:İçecekler]
<C00>-{GROUP KEY}-
<C00>%50 discount for Coke on Fridays!

[ORDERS FOOTER]
<R>Total: {GROUP SUM}

[ORDERS]
-- Default format for orders
<J00>- {QUANTITY} {NAME}|{PRICE}
{ORDER TAGS}
 
[ORDERS:Gift]
-- Format for gifted orders
<J00>- {QUANTITY} {NAME}|**GIFT**
{ORDER TAGS}
 
[ORDERS:Void]
-- Nothing will print for void lines
 
[ORDER TAGS]
-- Format for order tags
<J00> * {ORDER TAG NAME} | {ORDER TAG PRICE}
 
[ENTITIES:Table]
-- Table entity format
<L00>Table: {ENTITY NAME}
 
[ENTITIES:Customer]
-- Customer entity format
<J00>Customer: {ENTITY NAME} | {ENTITY DATA:Phone}

<J00>Tendered|${SETTING:Amount Tendered}
<J00>Change Due|${SETTING:Change Due}

[Jesse]

I dont see anything in that template that refers to “Total Gift”

You sure thats the right template?