because i want to make it easy for my staff who are not computer savvy,
just reprint and Delete.
so if they make a mistake delete it and make it again
and Reprint Button incase they need to reprint.
i looked through alot of tutorials, I got the ticket lister etc working but i am not able to get these two buttons to do anything, I deleted all my custom actions, rules etc.
hoping to be guided by someone if possible.
also small issue i noticed when i sort descending order {TICKET NO}, for ticket lister it list as such order (from the bottom) 1 , 12, 2, 3, 4, 5, 6, 7, 8,
You will have to run {TICKET ID} through Load Ticket action type, reopen it (because it was settled in full already), from there select all orders actions and void all orders from the ticket.
That is the only way to “delete” a ticket.
However, I am not sure whether Entity screen ticket lister will continue to show you 0 value tickets. As their state is Paid too.
Is it possible maybe you could give me some screens, also for zero priced tickets is it possible to maybe use an expression like {TICKET Total} >0
And reprint I have made an automating command like display ticket tutorial, with automation command, and made a print job etc but seems like it’s not working either. I’m not so familiar with the processes of the pos yet.
is it possible you could just look it over. its working but its not staying on the entity screen, even i made a action to executes the automation command “ORDERS” button that opens the entity screen.
last thing if any you have any idea, i switched the primary contact field to phone and secondary is Name, now when im referencing the custom field {ENTITY NAME:Customers:Name}, it doesnt work but {ENTITY NAME:Customers} shows the number. i tried scouring all around and searching up and down to no avail.