Hi guys. Im having an issue where whenever i print a customer receipt. The text is printed backwards. It seems to only be doing that with customet receipt. The kitchen print prints correctly.
Go to Manage > Settings > Printers check the RTL support make sure its turned off.
Hi kendash. I updated the text at bottom saying i managed to resolve the issue. There is one other thing though. Whenever i settle a ticket, and the cash amount is tendered, it prints kitchen docket but not customer receipt. I checked the rules and automation settings and also the the print job settings. They all seem to be correct. Any ideas
It only prints when its told to print.
By default it does not print a ticket when something is paid you have to configure this. Default install only has a Print Bill button.
Did you configure it to print on Payment Processed event? You would have to put Execute Print Job action that has the correct Print Job in the Payment Processed rule. Use custom constraint for Remaining Amount Equals 0
Thanks for swift reply kendash. Unfortunately im not too sure. Is there a guide i can follow that you could direct me to? Otherwise
Those are the screen shots. Could you direct me on how to do this?
Dont worry kendash. I found that tutorial. Thanks for your help. Really appreciate it
