I completely understand WHY this is happening, because I’m removing the Entity from the Ticket… but Ideally I want to know how to remove it from the screen?
you should never mess with default states status is a default state in the very operation of the POS system depends on that state so when you edit that state you will severely mess up your workFlow
sorry for grammar and spelling I’m using speak to text because I’m driving
So what is the problem now? You can’t create a Party?
P.S. the Entity Grid Settings has Display State set to Pstatus which may not work since your State Name is PStatus … everything in SambaPOS is case-sensitive… notice the difference in the s/S ?
Yeah I can create one, and fill in the custom fields automatically. I want them to list in the entity screen, but when a party has happened it needs to be closed and disappear from the screen.
I thought that if I changed entity state to PStatus OpenParty when its created, and set the values below it should list only those with the status of OpenParty.
The Close Party button I’m sure will work, which will remove the OpenParty status and then the screen will no longer list it.
You should know that once you have set a State incorrectly (ie. when you had State Name and State backwards), then that Entity will forever be that way, unless you correct it.
So some Entities probably currently have a State of PStatus for the State Name of OpenParty, which is backwards. This might break things or cause unexpected results unless you fix it.
You can correct this in the Batch Entity Editor using the link on the right to Update the State of multiple Entities in one go. For example, select your Entities, click the link, then type this is the box:
OpenParty=
PStatus=OpenParty
The first line nulls the incorrect State Name called OpenParty
The second line sets all selected Entities to have a PStatus state of OpenParty… they should then appear in the Entity Grid.
You could do this instead if you want to get selected Entities off the Entity Grid:
PStatus=ClosedParty
You also have the option in the Entity Types > [EntityType] config to set default States for newly created Entities of that Type using the same syntax.
One more thing… show the configuration for the Entity Screen… what is the Display State and Filter set to there?
I’m wondering if I don’t correctly understand the Entity structure.
I don’t want a ticket, just an entity with an entity state which has all the details of the party. Would it need a Ticket to be open to make the entity work the way I want it?
A Ticket is not required. The only reason you are seeing a Ticket is because you have mapped the Entity Type to the Ticket Type, which is what gives you the “Select Birthday Party” button on the left.
But this is not necessary at all. For example, I have 10 Entity Types, and hardly any of them are mapped to the Ticket Type (only Customers, Tables, GCs are mapped). The other Types such as Employees, Suppliers, etc still have Entity Screens, but the screens are displayed using the Navigation settings for the Automation Command, or using a Navigate Module Action.
