We have a customer who has rooms which have been setup with an account type as well. We need to make it possible to keep their tickets open throughout workperiods, but to not show any item sales until it has been settled. We have it working where it can go through the workperiods, but this causes two issues.
1st issue is it shows the food drinks etc which have been put onto their account. We dont want this as it causes a discrepancy from the sales report to the total takings.
2nd issue is the following day if you add more items to their accounts it will appear on the reports, but on the previous days takings.
Is there a way where we can zero the cost of items as a temporary fix and have their accounts order closed and reopened so it shows up on the correct report?
any help would be great.