Sale not show on report

Hi all … can someone help … today sales not showing on workperiod report

thks

s nir

What you comparing?

No incomes as all tickets look to be unpaid. Is that what your looking at?

There are 19 tickets today … only 6 unpaid tikets

im not comparing the workperiod report show differen from all ticket from tiket lister
t we use 2 pc with one database i think it because the other pc year and date is not up to date cause by weak bios battery . l hv adjusted the time now … question is how can i get all today transaction show in workperiod report

thks

It can be narrowed down to asep tickets, triss and admin look to match.

Id hazzard a guess youve done something wrong in accounts/trans.

Have you got tax setup? foesnt look like it, only a service charge or is that on all like a tax?

You need to show some more info, all pics show is somethings not adding up.

That is comparing :stuck_out_tongue:

Possibly if ticket date, order date and payment dates dont match up will be very hard to work out from your screenshot… If that were the cause you would presume tickets started on first till then orders added and payments made on the other…

If you were in SQL you could probably amend ticket/order/payment dates with caution… even just to the exact same time on todays date would help resolve. They should stand out if ordered by ID as dates will be out of sync.
Caution would very definatly be important. Possibly other tables might need editing.

Either than or make automation to reopen tickets and remove payments, button to change order dates etc then close and pay. Id use SQL if the date issue is the cause but again cautiously.

Thanks …after try to with reopen settle tickets then re settle back