Samba Crashes when I access Menu properties

I cant edit product properties in the menu settings.

When I do, it freezes… spouts out loads of SambaPOS reporter windows and then force closes.

It doesn’t show any error reports?

Where do I start to look for the problem as I’ve never had this

Matt

Find the log file and post the contents:

[Documents]\SambaPOS5\log.txt

[General Info]

Application: SambaPOS
Version: 5.1.60
Region: en
DB: SQ
Machine: SHAKES-PC
User: POS1
Date: 12/22/2016
Time: 1:15 PM

User Explanation:

POS1 said “”

[Exception Info 1]

Top-level Exception
Type: System.ComponentModel.Win32Exception
Message: Invalid window handle
Source: WindowsBase
Stack Trace: at MS.Win32.HwndWrapper.DestroyWindow(Object args)
at MS.Win32.HwndWrapper.Dispose(Boolean disposing, Boolean isHwndBeingDestroyed)
at MS.Win32.HwndWrapper.Dispose()
at System.Windows.Interop.HwndSource.Dispose(Boolean disposing)
at System.Windows.Interop.HwndSource.WeakEventDispatcherShutdown.OnShutdownFinished(Object sender, EventArgs e)
at System.EventHandler.Invoke(Object sender, EventArgs e)
at System.Windows.Threading.Dispatcher.ShutdownImplInSecurityContext(Object state)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at MS.Internal.CulturePreservingExecutionContext.Run(CulturePreservingExecutionContext executionContext, ContextCallback callback, Object state)
at System.Windows.Threading.Dispatcher.ShutdownImpl()
at System.Windows.Threading.Dispatcher.PushFrameImpl(DispatcherFrame frame)
at System.Windows.Threading.Dispatcher.PushFrame(DispatcherFrame frame)
at System.Windows.Application.RunDispatcher(Object ignore)
at System.Windows.Application.RunInternal(Window window)
at System.Windows.Application.Run(Window window)
at Samba.Presentation.App.Main()


[Assembly Info]

mscorlib, Version=4.0.0.0
PresentationFramework, Version=4.0.0.0
PresentationCore, Version=4.0.0.0
System, Version=4.0.0.0
WindowsBase, Version=4.0.0.0
System.ComponentModel.Composition, Version=4.0.0.0
System.Configuration, Version=4.0.0.0
System.Xaml, Version=4.0.0.0
Samba.Services, Version=1.0.0.0
Microsoft.Practices.Prism.MefExtensions, Version=4.0.0.0
Samba.Presentation.Services, Version=1.0.0.0
Samba.Presentation.Common, Version=1.0.0.0
Samba.Domain, Version=1.0.0.0
Microsoft.Practices.Prism, Version=4.0.0.0
System.Core, Version=4.0.0.0
Samba.Infrastructure, Version=1.0.0.0
DevExpress.Xpf.Core.v14.1, Version=14.1.13.0
Microsoft.Practices.ServiceLocation, Version=1.0.0.0
Samba.Localization, Version=1.0.0.0
FastButton, Version=1.0.0.0
Samba.Persistance, Version=1.0.0.0


[System Info]

Operating System
-Microsoft Windows 10 Home
–CodeSet = 1252
–CSDVersion =
–CurrentTimeZone = 0
–FreePhysicalMemory = 1506336
–OSArchitecture = 32-bit
–OSLanguage = 1033
–ServicePackMajorVersion = 0
–ServicePackMinorVersion = 0
–Version = 10.0.14393

Machine
-SHAKES-PC
–Manufacturer = Dell Inc.
–Model = OptiPlex 755
–TotalPhysicalMemory = 3477716992
–UserName = Shakes-PC\POS1


######################### E N D #########################

just updated to latest beta too just to see if that was the prob (and to get the new portion buttons settings) but it wasn’t, does it for everything…

Cant change the menu settings :frowning:

Need to stop them opening auto select

Matt

I can’t even guess what is causing that error.

If you are in a bind, you could run SQL Update statement on the DB Table …

UPDATE [ScreenMenuItems] SET [AutoSelect]=0 WHERE [Id]=????

1 Like

reboot solved the issue lol