Sambapos stopped working. No log. Help me please

Sambapos showing stopped working. No log is updated.

Have you tried restarting it again? Where did you look for the log? Is it doing it all the time? What did you change for it to stop?

When does it crashes? Startup, login, adding certain order, doing something in perticular?

I tried restart, It comes randomly. I checked log in Documents Sambapos 5 log. It showing the log till 3rd of this month.

Sometimes it comes on starting, sometime when working.

How long have you had the system running smoothly for?

More than 1 year. 5 systems and 4 tablets are there. Rest everything is working fine.

All terminals? At the same time? Machine with database also doing?

No, Only one terminal having issue, rest all terminals are working fine.

Sounds like a Windows issue to me.

Are you using the latest release or an older release of V5 ?

1 Like

Also are all terminals on the same version.

Yes the latest one i recently updated.

Yes.I updated one week before.

On all terminals yer?

Look in windows event viewer for errors it should have it there.

Try installing all the latest .net updates or try reinstalling .net

Make sure you have the latest version of .net installed as well.

Application: SambaPOS
Version: 5.2.16
Region: en
Date: 16/01/2019
Time: 10:56

User Explanation:

SHOALA said “”

[Exception Info 1]

Top-level Exception
Type: System.Runtime.InteropServices.COMException
Message: The requested resource is in use. (Exception from HRESULT: 0x800700AA)
Source: Samba.Addon.CustomPrinters
Stack Trace: at SHDocVw.IWebBrowser2.Navigate(String URL, Object& Flags, Object& TargetFrameName, Object& PostData, Object& Headers)
at Samba.Addon.CustomPrinters.BrowserPrinter.Process(IPrinterService printerService, Printer printer, String document, AppState appState)
at Samba.Services.Implementations.PrinterModule.PrintJobs.CustomPrinterJob.DoPrint(AppState appState, String[] lines) in C:\Users\vehbi\Source\Repos\sambapos-v5-pro\Samba.Services\Implementations\PrinterModule\PrintJobs\CustomPrinterJob.cs:line 28
at Samba.Services.Implementations.PrinterModule.PrintJobs.PrintJobCache.Print(AppState appState) in C:\Users\vehbi\Source\Repos\sambapos-v5-pro\Samba.Services\Implementations\PrinterModule\PrintJobs\PrintJobFactory.cs:line 77
at Samba.Services.Implementations.PrinterModule.TicketPrinter.InternalPrint(AppState appState, Ticket ticket, PrintJob printJob, Func`2 orderSelector, Int32 copies) in C:\Users\vehbi\Source\Repos\sambapos-v5-pro\Samba.Services\Implementations\PrinterModule\TicketPrinter.cs:line 82
at Samba.Services.Implementations.PrinterModule.TicketPrinter.<>c__DisplayClass17_0.b__0() in C:\Users\vehbi\Source\Repos\sambapos-v5-pro\Samba.Services\Implementations\PrinterModule\TicketPrinter.cs:line 77
at Samba.Services.Implementations.PrinterModule.AsyncPrintTask.InternalExec(Action action, ILogService logService) in C:\Users\vehbi\Source\Repos\sambapos-v5-pro\Samba.Services\Implementations\PrinterModule\AsyncPrintTask.cs:line 32

[Assembly Info]

mscorlib, Version=
PresentationFramework, Version=
PresentationCore, Version=
System, Version=
WindowsBase, Version=
Samba.Services, Version=
System.ComponentModel.Composition, Version=
System.Configuration, Version=
DevExpress.Xpf.Core.v16.2, Version=
System.Xaml, Version=
Microsoft.Practices.Prism.MefExtensions, Version=
Samba.Presentation.Services, Version=
Samba.Presentation.Common, Version=
Samba.Domain, Version=
Microsoft.Practices.Prism, Version=
System.Core, Version=
Samba.Infrastructure, Version=
DevExpress.Data.v16.2, Version=
Microsoft.Practices.ServiceLocation, Version=
Samba.Localization, Version=
Samba.Persistance, Version=
FastButton, Version=

[System Info]

Operating System
-Microsoft Windows 8.1 Pro
–CodeSet = 1252
–CSDVersion =
–CurrentTimeZone = 180
–FreePhysicalMemory = 2789808
–OSArchitecture = 64-bit
–OSLanguage = 2057
–ServicePackMajorVersion = 0
–ServicePackMinorVersion = 0
–Version = 6.3.9600

–Manufacturer = To be filled by O.E.M.
–Model = To be filled by O.E.M.
–TotalPhysicalMemory = 4186497024

I had to reinstall 8.1 over to fix it.