Hi,
We have been using the Mobile Client successfully without any issues, but recently added a second menu along with the appropriate Fast Menu for servers to switch between menus on the desktop. However, on the Mobile Client, we are unable to access the new menu. When we click on the Fast Menu button for it, we receive the following error:
“Something went wrong. Please update your DB.”
The database is already updated.
Do you have any suggestions on how to get this working?
Many thanks.
Hello,
MC3 application does not support all features and functions available on SambaPOS. Therefore, some operations cannot be performed through mobile devices.
Have a nice day.
so is there a way to make a menu specific for the Tablet which includes all categories thus combining the separate menus.
I attmepted to make one and created two departments with one attributed to the Tablet user but it seems to work only as an option on the Desktop (showing the department) not on the tablet.
Maybe a walkthrough somewhere?
Yes, it is possible to create a dedicated menu for the tablet in MC3 by assigning a separate menu to the MC3 user. SambaPOS and MC3 support using different menus for different users or devices.
I have shared two videos that explain the required steps clearly:
How to create and assign a specific menu for MC3 (Tablet) in SambaPOShttps://www.youtube.com/watch?v=m7-pMq74bX0
Example showing how to use multiple menus in MC3https://youtube.com/shorts/rSAEswmLLP0?feature=share
These videos demonstrate how you can assign a custom menu to the tablet user and combine all categories into a single unified menu.