Sending Email gives timeout error

Version 4
1

HELP NEEDED…

I want to send work report at the end of the day to email…
i already make file which has xps extension using save report to file action which showed by kendash in other forum.
the problem is when i tried to send the file it always error (timeout error)
what could be gone wrong?? IMAP and POP feature in every gmail which i used already on.

Here my SS…

Capture.PNG1123×644 32.4 KB

this is log.txt

[General Info]

Application: SambaPOS
Version: 4.1.82
Region: en
DB: CE
Machine: EO-LEPI
User: Eo
Date: 09-Sep-15
Time: 3:09 AM

User Explanation:

Eo said “”

[Exception Info 1]

Top-level Exception
Type: System.Net.Mail.SmtpException
Message: The operation has timed out.
Source: System
Stack Trace: at System.Net.Mail.SmtpClient.Send(MailMessage message)
at Samba.Services.Implementations.EMailService.SendEmail(String smtpServerAddress, String smtpUser, String smtpPassword, Int32 smtpPort, String toEmailAddress, String ccEmailAddresses, String fromEmailAddress, String subject, String body, String fileName, Boolean deleteFile, Boolean bypassSslErrors)

[Assembly Info]

PresentationFramework, Version=4.0.0.0
System.Xaml, Version=4.0.0.0
Microsoft.Practices.Prism.MefExtensions, Version=4.0.0.0
mscorlib, Version=4.0.0.0
System, Version=4.0.0.0
WindowsBase, Version=4.0.0.0
System.Configuration, Version=4.0.0.0
Samba.Services, Version=1.0.0.0
Samba.Presentation.Services, Version=1.0.0.0
Samba.Presentation.Common, Version=1.0.0.0
Samba.Domain, Version=1.0.0.0
PresentationCore, Version=4.0.0.0
DevExpress.Xpf.Core.v14.1, Version=14.1.6.0
Microsoft.Practices.ServiceLocation, Version=1.0.0.0
Samba.Infrastructure, Version=1.0.0.0
Microsoft.Practices.Prism, Version=4.0.0.0
System.ComponentModel.Composition, Version=4.0.0.0
System.Core, Version=4.0.0.0
Samba.Localization, Version=1.0.0.0
FastButton, Version=1.0.0.0

2

Try other port for Gmail

3

I already use another port… but it give error too… it said need secure connection and another like that…

4

These are my settings and working

5

thanks for helping me…
but still doesn’t work… :sob:
i change the port and error happen…

maybe setting from gmail??
is that enough just enabling POP and IMAP in gmail? or there is something else?

this is the error

and this is the log.txt
[General Info]

Application: SambaPOS
Version: 4.1.82
Region: en
DB: CE
Machine: EO-LEPI
User: Eo
Date: 09-Sep-15
Time: 1:06 PM

User Explanation:

Eo said “”

[Exception Info 1]

Top-level Exception
Type: System.Net.Mail.SmtpException
Message: The SMTP server requires a secure connection or the client was not authenticated. The server response was: 5.5.1 Authentication Required. Learn more at
Source: System
Stack Trace: at System.Net.Mail.MailCommand.CheckResponse(SmtpStatusCode statusCode, String response)
at System.Net.Mail.MailCommand.Send(SmtpConnection conn, Byte[] command, MailAddress from, Boolean allowUnicode)
at System.Net.Mail.SmtpTransport.SendMail(MailAddress sender, MailAddressCollection recipients, String deliveryNotify, Boolean allowUnicode, SmtpFailedRecipientException& exception)
at System.Net.Mail.SmtpClient.Send(MailMessage message)
at Samba.Services.Implementations.EMailService.SendEmail(String smtpServerAddress, String smtpUser, String smtpPassword, Int32 smtpPort, String toEmailAddress, String ccEmailAddresses, String fromEmailAddress, String subject, String body, String fileName, Boolean deleteFile, Boolean bypassSslErrors)

[Assembly Info]

PresentationFramework, Version=4.0.0.0
System.Xaml, Version=4.0.0.0
Microsoft.Practices.Prism.MefExtensions, Version=4.0.0.0
mscorlib, Version=4.0.0.0
System, Version=4.0.0.0
WindowsBase, Version=4.0.0.0
System.Configuration, Version=4.0.0.0
Samba.Services, Version=1.0.0.0
Samba.Presentation.Services, Version=1.0.0.0
Samba.Presentation.Common, Version=1.0.0.0
Samba.Domain, Version=1.0.0.0
PresentationCore, Version=4.0.0.0
DevExpress.Xpf.Core.v14.1, Version=14.1.6.0
Microsoft.Practices.ServiceLocation, Version=1.0.0.0
Samba.Infrastructure, Version=1.0.0.0
Microsoft.Practices.Prism, Version=4.0.0.0
System.ComponentModel.Composition, Version=4.0.0.0
System.Core, Version=4.0.0.0
Samba.Localization, Version=1.0.0.0
FastButton, Version=1.0.0.0

6

To send email it needs correct SMTP settings. The error basically is telling you that the SMTP settings are either wrong or it cant login which means its something with your GMAIL settings either wrong username or password or you need to enable SMTP from GMAIL settings.

Basically SambaPOS is working just fine the problem is your GMAIL account settings.

PS: just to be sure… the terminal is connected to internet right? No firewalls blocking it right?

2 Likes
7

SOLVED : the problem is actually in sender gmail account… i needs to turn off all the security option like captcha, turn on less secure app feature

thank you everyone…