Im trying to add the server name under the table number. Is it possible to do that? I know you can add the customer name and other things. I want the server who last wrang on the tickets name to be displayed
Thanks in advance,
Sarah
I would reconment looking at a method that updates an entity state rather than using a report expression to report on open entitites for that entity.
The report expression method will have less automation however find using report expressions on entity state formatting has performance effects on loading entity screen as that expression has to run for each entity everytime the screen loads and has to lookup all tickets rach time.
Had similar to ahow ticket totals for entities.
Updating a entity state and simply adding the entity state to the state formatting for the entity screens give a direct table to value link rather than an overly intensivelookup/reporting method.
I removed by table ticket count and total expressions eventually as as database got larger performance got effected more and more.
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