Service charge problem

V5 Question
1

Hi,
I have a question regarding the service charge setup. Currently, I can add the service charge manually using a button when settling an order. However, I want to configure it so that the service charge is added automatically to all orders without requiring the button.

At the same time, I have two scenarios:

  1. For table orders, I want the service charge to be added automatically to all of them.
  2. For customer search/takeaway orders, I do not want the service charge to be added automatically.

Additionally, how can I remove the service charge from a table order if it has been automatically added?

2

Add another Rule with a Ticket Total Changed event. Add this to the custom constraints: {ENTITY NAME:Tables} Is Not Null. Then add the Service Charge action and save.

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3

Hi,
I can’t find service charge in the action list.

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4

If it’s not already there, you’ll have to create one.

See this KB article particularly #5:

1 Like
5

thanks that is solved but when I want to remove service charge, the button is not working to remove service charge.

6

I think you have to select Toggle Calculation on the calculation type.