[SOLVED] Help for the tutorial GC Sales & Redemption

If you read abode with QMcKay we found an error in the tutorial, so i wonder maybe there is another !! not for sure of course just wonder …

I might be wrong but I think Print Transaction Document actually prints to the Invoice Printer, try setting Invoice Printer to your ticket printer.

Changed it … Nothing

Sorry, yer just checked, getting the document print I remember being a snag in my voucher setup working on the other day.

You have logged out and back in again since setting up?

yes i just did it …

So at the minute your getting normal printer template yer?

Exactly …

I just want the GC number to give to the customer instead wrote it by hand on paper …

Can I see your ‘AC GC Update Order State’ action please?

my mistake sorry ,

1 min pls

Sorry, ment the actual action to check the state name.

Are the certificate accounts being created?

Everything works fine except the printing and the balance in the entity screen

I just now did the entire tutorial myself and it works just fine. So you missed something.

I made sure to follow exactly as the tutorial shows and it works. I did see a few things we could do to update it for V5 but i purposely did not do that I followed exact tutorial.

If you want to issolate/narrow down the problem clone the print document action but set it with a fixed document ID and put it in a rule for a ‘test’ automation command button without constraining to states etc just to print a template for a document you know exists, this will help narrow down the issue.

I’m starting Over right Now …

I just now did the entire tutorial and except the printing and the balance in the entity screen i have and a new problem with 1 trancaction deletes all the balance from the account …

And if anyone wants i can send my database to see that everything is perfect …

You might be on to something there.

@marios, show this screen…