[SOLVED] Problem in Ticket Printing

I’ve a problem when I print the Ticket.

I sell 2 Carib Beers. (The cost for 1 BEER is 8 + tax for a total of 10 ) I put in the system at the same time (using the small screen keyboard) 2 Carib Beer and for now all work fine.

On the Ticket Screen I see:

2 Carib BEER 16
Taxes 4
Balance 20

When I will print BILL in the ticket it appears the following:

Beers

  • 2 Carib BEER 8,00

Sub Total 16
Tax 4
Total 20

The problem is that for the Customer let seems that 2 CARIB Beers cost 8…

If i put in the system 1 CARIB and after 1 CARIB the TICKET PRINTER works fine.

Thank’s

Bye

Maurizio

You are likely using the incorrect Printer Template Tags for your desired output.

Post your Printer Template, either as a screenshot, or (better) as text enclosed in CODE tags and we can help to show the proper Tags to use for your desired output.

Further, indicate if your setup has Product Prices that are Tax-Inclusive or if they Exclude Tax.

Ticket > Ticket Types > Ticket

Ticket Output for Tax-Inclusive:

------------------------------------------
2 Barena VIP                  50.00 100.00
==========================================
Subtotal:                            84.75
Tax T2 (18%):                        15.25
Tax Total:                           15.25
TOTAL:                      ($5.00) 100.00

Template:

<F>-
{ORDERS}
<F>=
<J00>Subtotal:|[=F(TN('{TICKET TOTAL}')-TN('{TAX TOTAL}'))]
{TAXES}
<J00>Tax Total:|{TAX TOTAL}
<EB>
<J10>TOTAL:|($[=F(TN('{TICKET TOTAL}')/20)]) {TICKET TOTAL}
<DB>
<F>-

[ORDERS]
-- Default format for orders
<J00>{QUANTITY} {NAME}|{PRICE} {TOTAL AMOUNT}
{ORDER TAGS}

[TAXES]
<J00>Tax {TAX NAME} ({TAX RATE}%):| {TAX AMOUNT}
1 Like

Many Thank’s for your immediate answer to my question.

Problem solved with your Printer Template.

Thank’s a lot

Maurizio

You’re welcome! :smile:

Regards,
Q

1 Like