Step by Step Guidance on setting up Caller ID Feature

[morshed1]

@Isaac, below is how i configured my.

For your custom filed you can just have mobile and name filed.

Caller ID issue/Enhancement (CTI Comet USB)

It appears as Phone:xxx because you don’t have a primary field defined. When you don’t have a primary field SambaPOS automatically matches Caller Id data with Phone field so it won’t match other fields. For better handling this you can configure Customer Entity as something similar to this. [image] [image] On this setup the primary field name for customer is Phone and we store Customer Name as a Custom Field. We also modify Display Format to display Customer Name and Phone together on tic…

Usefull link:
Custom Package Delivery System
http://sambapos.org/wiki/doku.php/en/custom_package_delivery_system