Step by Step Guidance on setting up Caller ID Feature

Did you configured Entity Type or do you have an entity type named as Customers?

I had renamed them, I set it back to Customers , both the entiry and entity type. I am failing to see where the tie in is. I also noticed that on all of the screen shots in this post, the word connected in green at the bottom of POS windows. Should this be showing on my POS as well?

I am limited to 3 responses as a new user, so I had to edit this post.

Sorry to be taking so much of your time, I have the following entered ;
Port COM1
Baud Rate 9600
Match Pattern .{32}([^\s]+)
Entity type name Customers

When I have putty running I get the popup message “Unable to open COM port”, so I know the popup dialog is working. I am not getting anything other message when putty is closed, and I start the POS and attempt a test dial. Does it matter if the database is on another machine?

I installed a fresh copy of SambaPOS on the machine with the Caller-ID device connected to it. Using the sample data I configured the device. I am having the same issue where I do not get a popup on an incoming phone call.

Type the name of the entity type you want to use for customers.

Green connected label is something else. Relates with message server.

Dear @emre,

I bought CID602 caller id device. I ınstall driver and test it with program given by manufacturer. It is working.

  1. Is it CID Show device? Or anothers? (Generic Modem,Hugin Caller Id etc)
    If it is CID Show modem i couldnt find any tutorials or questions about this device?

Can you help me for settings of CID602 on Sambapos 4

Can you tell us what you have accomplished so far and what seems to work and not work?

Hi,

As the option for CID602 is not listed under Sambapos 4 under devices. I would recommend trying with GENERIC MODEM or Advanced Generic Modem.

If the CID602 is using a COM port PORT make note of it, this can be found in device manager.

Below is an example for a modem configured to COM3

Setp 2:

Selct Generic Modem
Select Settings and Select the PORT (COMx, which ever PORT CID602 is configured to)

@kendash
I made connection of my caller id device and test it with test program which is given by manufacterer. It is working.
Then i open sambapos( i installed caller id module on samba market already) and local setting>>devices which device should i select i dont know… Cid602 is which device i dont know… Hugin caller id, generic modem, cid show i dont know…
When i click my computer sertings devices and printer. There is mu caller id device named CID v6 and i right click there isnt com port etc… I think it is cidshow. If it is cid show how can i set it up? I try terminal name server device is chid show… The setting seciton is empty… I call my cafe there is not any warning,screen, message etc on sambapos