If I change an entity on a new ticket from a ‘Select Entity’ department the ticket automatically closes.
I can’t see what is causing this.
After the ticket is closed I can change the entity without the ticket closing again which is how I would expect it to behave.
I then tried saving the new ticket before changing the entity but it still closes automatically
Here is a snip of the debugger. I can’t see what is causing the ticket to close. Is this default behaviour?