Ticket missing i do not understand

some tickets disappear
and I do not understand the reason

sorunun ├ž├Âz├╝m├╝n├╝ biraz detayland─▒r─▒rm─▒s─▒n─▒z

Google translate so excuse if not accurately translated.
Bilet ba┼člat─▒labilir, t├╝m sipari┼čler iptal edilmi┼č ve g├Ânderilmemi┼č oldu─čundan, bilete numara ard─▒┼č─▒k de─čildir, ├ž├╝nk├╝ bilet kapanma noktas─▒ olarak ayarlan─▒r ve veritaban─▒na g├Ânderilir.0 gelince, bu muhtemelen t├╝m emirlerin tahmini olarak ge├žersiz k─▒ld─▒─č─▒ bir bilet olacakt─▒r.Bilet ├╝zerinde, neyin ├╝zerinde oldu─čunu g├Ârmek i├žin bilet kutusuna bak─▒n.

Ticket number not always sequential as number made of ticket creation but id is sequential as made on ticket close/submit to database.
As for 0 would guess this is a ticket with voided all orders.
As for a solution for problemÔÇŽ There is no problem, thats how it is.
Maybe report ticket ID rather than number.
As for 0 value ticket, use ticket lister to check whats on ticket, expect all orders have been voided.

1 Like

Remaining Amount = 0
Ticket Id > 0

But this is not happening :frowning:

Selam T├╝rk├že sorular i├žin https://sambapos.org/tr/questions/newest adresini ziyaret edebilirsiniz. Sorunun farkl─▒ nedenleri olabilir. Detayl─▒ca a├ž─▒klarsan─▒z iyi olur.

emre bey sorun bo┼č adisyon a├ž─▒p kapat─▒ld─▒─č─▒nda veya adisyona bir┼čey yaz─▒l─▒p iptal edildi─činde Ticket ID atlayarak devam ediyor. Adisyon ka─č─▒tlar─▒n─▒ biriktirenler i├žin ┼č├╝phe uyand─▒r─▒yor. Bunun bir ├ž├Âz├╝m├╝ var m─▒?

Te┼čekk├╝rler

Use TICKET ID instead of Ticket number if you are doing accounting. Ticket number will skip and itÔÇÖs by design to prevent orders from getting out of sync with multi terminal setup.