Ticket Number skip but Ticket ID is not what would cause this

Ok, here you go …

Voiding Orders, Moving Orders and/or Merging Tickets should not affect this number, which I have named TID and applied it to the Ticket as a Ticket Tag, accessed by {TICKET TAG:TID}. This is because the TID is generated and applied to the Ticket when the Ticket is PAID in FULL.

##Ticket Tag


##Actions

##TID Update Invoice ID [Update Program Setting] (Action)##

Action Name: TID Update Invoice ID
Action Type: Update Program Setting
###Parameters:###
Setting Name: TID
Setting Value: [:TIDvalue]
Update Type: [:updateType]
Is Local: False

##TID Assign Invoice ID [Update Ticket Tag] (Action)##

Action Name: TID Assign Invoice ID
Action Type: Update Ticket Tag
###Parameters:###
Tag Name: TID
Tag Value: [:TIDvalue]

##Rule

##TID Update and Assign Invoice ID [Before Ticket Closing] (Rule)##

Rule Name: TID Update and Assign Invoice ID
Event Name: Before Ticket Closing
Rule Tags:
Custom Constraint List (1):
Execute Rule if: Matches
Remaining AmountEquals0

##Actions (2):##

TID Update Invoice ID

Constraint: (none)

TIDvalue: 1
updateType: Increase
TID Assign Invoice ID

Constraint: (none)

TIDvalue: {SETTING:TID}

##Mappings##

Mappings
Terminal User Role Department Ticket Type
****

You can have this print on your Tickets using: {TICKET TAG:TID}

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