Ticket screen sort order

We have set the ticket screen tickets sorted in descending order on ticket numbers. Today our ticket number crossed 99999 and we have a messed up display. please see attached screen shots. We have tickets from 99999 down to 99867 (first ticket of the day) stuck on top followed by corrected sorted list of today’s tickets.
If we reverse the sorting order (Ascending on ticket numbers , we have ticket number 100000 on top followed by tickets upto the last created tickets and then ticket # 99867 to rest of the tickets in ascending order.

Try it on v5 likely it was a bug that’s been fixed. V4 will never receive any more updates.

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You can upgrade to V5 for all new features. We recommend it.

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