Ticket Total for Entity

V5 Question
1

image
image858×780 12 KB

Can someone remind what is the reporting or ticket expression to get this value please? Its from a Ticket List screen when there are 2 or more tickets on one table.

I am trying to pass that value to Subtitle action but I cant get it to parse {ENTITY NAME:Tables}

I remember using it but I cant remember in which thread it was referenced

2

We couldn’t clearly understand which value you want to read and where you want to display it.

3

In the image I posted, it shows total 571.73 for table SH98

How can I access this value of 571.73 it via custom report tags or expressions?
I want to use this value in my rules

4

{REPORT TICKET DETAILS:T.RemainingAmount.Sum:(TEN.<entity type>=<entity name>)}

for example

{REPORT TICKET DETAILS:T.RemainingAmount.Sum:(TEN.Tables=SH98)}

1 Like
5

Thanks, but I was looking to collect it from memory not to ping database. Because database doesn’t reflect on the fly scenario until ticket is closed