Twitter support in V5

Hi
Any one can post twitter setup method in V5?

Does it require third party service?

when customer tweet it will print receipt or employee need to do some work?

Thanks

I’m working on a tutorial. It might be a bit before its done. You can automate it to do just about anything. All you need is a Twitter account for your business and setup an app on Twitter dev page.

The basic setup will create a popup with tweet from tweet user similar to caller id. You can automate what you want it to do.

You also can send tweets from your business Twitter account using Send Tweet action.

Sky is limit with automation. There is potential for some crazy cool things with the power of v5 and scripting.

keen to see the twitter interface

Well I am working on a tutorial but its going somewhat slow. You automate your own interface. Ill show you some screenshots of mine atm.

PS Ignore the recent tweet at top of screen that is not working atm I am testing something else.

The way it works is a tweet comes in and a popup shows. click popup it goes to Customer Screen and auto selects the customer that has a registered twitter name. You select customer it adds the tweet as an Entity Note so you can build order.

I am working on a system for Hashtags that will auto add the item so I can run promotions. Flow will be tweet comes in with specific hash tag it will ask confirmation on kitchen screen… cook presses confirmation it adds order and submits it to begin cooking.

how about the interface for the twitter app…

what do you mean? You have v5 you can look at it…

Not sure what you mean by interface for twitter app…

i mean how the app looks after setting it up on twitter dev page as you have mentioned up

There is no look. It’s just to get a few keys to activate the module. What were you expecting?

i havent check how it works from app…so just was wondering

In twitter development terminology app means an individual access to twitter API. This is not an end user app that have an User Interface. We’ll build how it looks and works.

oh ok…then will be keen to see kendash tutorial for how it looks and work

btw appreicate all the effort put by the team for v5 tutorial etc. daily there is something new!!! GREAT WORK GUYS :+1:

Hello, how do you receive the twitter orders? I explain, the user should use the name of my app with @, with #?
I am testing and my app is already configured, but I do not understand how the user sends the orders from twitter.

The Twitter module receives incoming tweets and it will work like callerid module from there. It will display popup with the Twitter handle and the tweet when you click it and it has a customer assigned for that twitter handle it will automatically bring up that customer and you can design your own automation around that. I used Ticket Notes and it put the order in a ticket note then I built the order from there.

Ya! i understand it, but… how the customer executes the order?

Not sure I understand.

In other words, once a customer puts through an order on twitter, how does it get processed in samba. Does a user simply have to keep an eye on the incoming tweets, then manually insert the item of order?

I think that’s what Caleido_Lab was trying to say.

Sorry I thought this explained it. You build your own automation on what it does with the tweet. It will also trigger device event.

If your asking if it automatically builds an order… the answer is no. You have to build your own automation.

I explained how I handle it. In order for a customer to use it in my place they have to be registered with us and we have to have their twitter handler entered in the Custom Data for the customer. When they send us a tweet it will trigger the popup with their handle and tweet. When you click on the popup it will load the customer in the Customer Entity Screen. I can click select customer and it will automatically tag the ticket with a ticket note showing their tweet. I then build the order and close the ticket note. When I submit the order to the kitchen it tweets them back saying their order will be ready soon.

What I’m trying to ask is, how does the client execute the order through twitter?
Does the customer tweet my username? Example @sambaposchile and then the order? Example @sambaposchile Pizza Pepperoni ?, or @sambaposchile #Pizzapepperoni ?, or #sambaposchile #pizzapepperoni?

All of them will work fine as the text content of tweet will only appear on screen like a caller id popup. It might be “send me a pizza dude”. Operator will see customer details automatically (from sender’s twitter handle) if customer’s twitter handle already saved for a customer entity.

You need to setup a twitter app (on twitter website) for restaurants twitter handle (like @sambaposchile) and use restaurant’s API keys to make it work.

SambaPOS displays it in a popup by default but it also triggers a Device Event so you can disable popups and implement your own method to handle tweets.

Thanks, i got it now