Update all order states on order added

V5 Question
1

Is it possible to update previously added orders with an order added event.

Basically, if a certain item is added, I need it to update any previously added order states.

In My order added rule I have an Execute Automation Command Action.
This fires an action to update order states to PENDING

Using the Execute Automation Command Action. does not work but If i actually click the button the states update.

Here is my rules

I have tried delays and setting background to both true and false in the Execute Automation Command Action and I cannot get it to work

2

Yes. Well, sort of. You need to set off a sequence that is not concerned with the new Order itself, so …

On Order added:
Set a Ticket State to something

On Ticket State updated:
Set Order states to pending. This will cycle through all Orders (not just the new Order).

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3

I see you have update Ticket State too. You can create another rule (constraint to this Ticket State) placing before default Ticket Closing Rule and put update Order State there. It will update all orders like it did as default Ticket Closing Rule (exec kitchen print and update New to Submitted)

EDIT: I assume that you don’t want to send order to kitchen right away if it is for delivery right?

2 Likes
4

Thank you
I did not realise how flexible states make sambapos.