URGENT unable to open SmabaPOS

Hello there

This is a new issue for me. Since yesterday I am unable to open SambaPOS on the server machine
all other machines connected to RDP no problems to start.
I got no errors no nothing, just the blue screen stays there forever without doing anything.
I tried upgrading to the latest version of SambaPos but same issue.

Please help need this for my restaurant asap

Thank you!!!

That mean only this user on server has problem. You said all other users connect to server via RDP has no problem.

Try create another user and see if it can connect to database.

ya able to create new user and it works fine. the problem is on this server pc.
but it is not giving me any error messages or anything

I have seen this sometimes when the data connection string is invalid. Check samba: C:\ProgramData\SAMBAPOS\SambaPOS5\SambaSettings.txt
The folder is hidden.

Check SqL Server Configuration Manager and make sure your Server Has Started…

Hey Mark - nice setup you have got going on your POS (other thread). I think from above other Users can connect so Server must be running?

1 Like

Thanks pauln just having a little problem with merge lol driving me nuts now

You can also check this location for the settings file:

C:\Users\[USERNAME]\AppData\Roaming\SambaPOS\SambaPOS5\SambaSettings.txt

The connection error might be hidden behind the startup screen. Try using Alt-Tab to bring other windows into focus… there may be an error dialog hidden.

Also, post the contents of the log file here to the forum:

C:\Users\[USERNAME]\Documents\SambaPOS5\log.txt

or more directly…

[Documents]\SambaPOS5\log.txt
1 Like

Connection string is fine

<MessagingServerPort>8080</MessagingServerPort><MessagingServerName>kachi</MessagingServerName><TerminalName>Server</TerminalName><ConnectionString>Data Source=192.168.0.101\SQLEXPRESS; User Id=sa; Password=sambapos;</ConnectionString><StartMessagingClient>true</StartMessagingClient>

The log


[General Info]

Application: SambaPOS
Version:     5.1.57
Region:      en
DB:          SQ
Machine:     KACHI
User:        Wing's palace
Date:        14/02/2016
Time:        12:12 a. m.

User Explanation:

Wing's palace said ""
-----------------------------

[Exception Info 1]

Top-level Exception
Type:        System.Data.SqlClient.SqlException
Message:     A network-related or instance-specific error occurred while establishing a connection to SQL Server. The server was not found or was not accessible. Verify that the instance name is correct and that SQL Server is configured to allow remote connections. (provider: SQL Network Interfaces, error: 26 - Error Locating Server/Instance Specified)
Source:      .Net SqlClient Data Provider
Stack Trace: at System.Data.SqlClient.SqlInternalConnection.OnError(SqlException exception, Boolean breakConnection, Action`1 wrapCloseInAction)
   at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj, Boolean callerHasConnectionLock, Boolean asyncClose)
   at System.Data.SqlClient.TdsParser.Connect(ServerInfo serverInfo, SqlInternalConnectionTds connHandler, Boolean ignoreSniOpenTimeout, Int64 timerExpire, Boolean encrypt, Boolean trustServerCert, Boolean integratedSecurity, Boolean withFailover, SqlAuthenticationMethod authType)
   at System.Data.SqlClient.SqlInternalConnectionTds.AttemptOneLogin(ServerInfo serverInfo, String newPassword, SecureString newSecurePassword, Boolean ignoreSniOpenTimeout, TimeoutTimer timeout, Boolean withFailover)
   at System.Data.SqlClient.SqlInternalConnectionTds.LoginNoFailover(ServerInfo serverInfo, String newPassword, SecureString newSecurePassword, Boolean redirectedUserInstance, SqlConnectionString connectionOptions, SqlCredential credential, TimeoutTimer timeout)
   at System.Data.SqlClient.SqlInternalConnectionTds.OpenLoginEnlist(TimeoutTimer timeout, SqlConnectionString connectionOptions, SqlCredential credential, String newPassword, SecureString newSecurePassword, Boolean redirectedUserInstance)
   at System.Data.SqlClient.SqlInternalConnectionTds..ctor(DbConnectionPoolIdentity identity, SqlConnectionString connectionOptions, SqlCredential credential, Object providerInfo, String newPassword, SecureString newSecurePassword, Boolean redirectedUserInstance, SqlConnectionString userConnectionOptions, SessionData reconnectSessionData, DbConnectionPool pool, String accessToken)
   at System.Data.SqlClient.SqlConnectionFactory.CreateConnection(DbConnectionOptions options, DbConnectionPoolKey poolKey, Object poolGroupProviderInfo, DbConnectionPool pool, DbConnection owningConnection, DbConnectionOptions userOptions)
   at System.Data.ProviderBase.DbConnectionFactory.CreatePooledConnection(DbConnectionPool pool, DbConnection owningObject, DbConnectionOptions options, DbConnectionPoolKey poolKey, DbConnectionOptions userOptions)
   at System.Data.ProviderBase.DbConnectionPool.CreateObject(DbConnection owningObject, DbConnectionOptions userOptions, DbConnectionInternal oldConnection)
   at System.Data.ProviderBase.DbConnectionPool.UserCreateRequest(DbConnection owningObject, DbConnectionOptions userOptions, DbConnectionInternal oldConnection)
   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)
   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)
   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)
   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)
   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)
   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)
   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)
   at System.Data.SqlClient.SqlConnection.Open()
   at System.Data.Entity.Infrastructure.Interception.DbConnectionDispatcher.<Open>b__36(DbConnection t, DbConnectionInterceptionContext c)
   at System.Data.Entity.Infrastructure.Interception.InternalDispatcher`1.Dispatch[TTarget,TInterceptionContext](TTarget target, Action`2 operation, TInterceptionContext interceptionContext, Action`3 executing, Action`3 executed)
   at System.Data.Entity.Infrastructure.Interception.DbConnectionDispatcher.Open(DbConnection connection, DbInterceptionContext interceptionContext)
   at System.Data.Entity.SqlServer.SqlProviderServices.<>c__DisplayClass33.<UsingConnection>b__32()
   at System.Data.Entity.Infrastructure.DbExecutionStrategy.<>c__DisplayClass1.<Execute>b__0()
   at System.Data.Entity.Infrastructure.DbExecutionStrategy.Execute[TResult](Func`1 operation)
   at System.Data.Entity.Infrastructure.DbExecutionStrategy.Execute(Action operation)
   at System.Data.Entity.SqlServer.SqlProviderServices.UsingConnection(DbConnection sqlConnection, Action`1 act)
   at System.Data.Entity.SqlServer.SqlProviderServices.UsingMasterConnection(DbConnection sqlConnection, Action`1 act)
   at System.Data.Entity.SqlServer.SqlProviderServices.CreateDatabaseFromScript(Nullable`1 commandTimeout, DbConnection sqlConnection, String createDatabaseScript)
   at System.Data.Entity.SqlServer.SqlProviderServices.DbCreateDatabase(DbConnection connection, Nullable`1 commandTimeout, StoreItemCollection storeItemCollection)
   at System.Data.Entity.Core.Common.DbProviderServices.CreateDatabase(DbConnection connection, Nullable`1 commandTimeout, StoreItemCollection storeItemCollection)
   at System.Data.Entity.Core.Objects.ObjectContext.CreateDatabase()
   at System.Data.Entity.Migrations.Utilities.DatabaseCreator.Create(DbConnection connection)
   at System.Data.Entity.Migrations.DbMigrator.EnsureDatabaseExists(Action mustSucceedToKeepDatabase)
   at System.Data.Entity.Migrations.DbMigrator.Update(String targetMigration)
   at System.Data.Entity.Internal.DatabaseCreator.CreateDatabase(InternalContext internalContext, Func`3 createMigrator, ObjectContext objectContext)
   at System.Data.Entity.Internal.InternalContext.CreateDatabase(ObjectContext objectContext, DatabaseExistenceState existenceState)
   at System.Data.Entity.Database.Create(DatabaseExistenceState existenceState)
   at Samba.Persistance.Data.Initializer.Create(CommonDbContext context)
   at Samba.Persistance.Data.Initializer.InitializeDatabase(DataContext context)
   at System.Data.Entity.Internal.InternalContext.<>c__DisplayClassf`1.<CreateInitializationAction>b__e()
   at System.Data.Entity.Internal.InternalContext.PerformInitializationAction(Action action)
   at System.Data.Entity.Internal.InternalContext.PerformDatabaseInitialization()
   at System.Data.Entity.Internal.LazyInternalContext.<InitializeDatabase>b__4(InternalContext c)
   at System.Data.Entity.Internal.RetryAction`1.PerformAction(TInput input)
   at System.Data.Entity.Internal.LazyInternalContext.InitializeDatabaseAction(Action`1 action)
   at System.Data.Entity.Internal.LazyInternalContext.InitializeDatabase()
   at System.Data.Entity.Internal.InternalContext.ForceOSpaceLoadingForKnownEntityTypes()
   at System.Data.Entity.DbContext.System.Data.Entity.Infrastructure.IObjectContextAdapter.get_ObjectContext()
   at Samba.Persistance.Data.WorkspaceFactory.CreateReadOnly()
   at Samba.Persistance.Data.Dao.Count[T]()
   at Samba.Presentation.Services.Common.DataGeneration.DataCreationService.ShouldCreateData()
   at Samba.Presentation.Services.Common.DataGeneration.DataCreationService.CreateData()
   at Samba.Presentation.Bootstrapper.InitializeShell()

-----------------------------

[Assembly Info]

mscorlib, Version=4.0.0.0
PresentationFramework, Version=4.0.0.0
PresentationCore, Version=4.0.0.0
System, Version=4.0.0.0
WindowsBase, Version=4.0.0.0
System.ComponentModel.Composition, Version=4.0.0.0
System.Configuration, Version=4.0.0.0
System.Xaml, Version=4.0.0.0
Samba.Services, Version=1.0.0.0
Microsoft.Practices.Prism.MefExtensions, Version=4.0.0.0
Samba.Presentation.Services, Version=1.0.0.0
Samba.Presentation.Common, Version=1.0.0.0
Samba.Domain, Version=1.0.0.0
Samba.Infrastructure, Version=1.0.0.0
Microsoft.Practices.Prism, Version=4.0.0.0
DevExpress.Xpf.Core.v14.1, Version=14.1.11.0
System.Core, Version=4.0.0.0
Microsoft.Practices.ServiceLocation, Version=1.0.0.0
Samba.Localization, Version=1.0.0.0
FastButton, Version=1.0.0.0
Samba.Persistance, Version=1.0.0.0

-----------------------------

[System Info]

Operating System
-Microsoft Windows 8.1 Pro
--CodeSet = 1252
--CSDVersion = 
--CurrentTimeZone = -360
--FreePhysicalMemory = 1678300
--OSArchitecture = 64 bits
--OSLanguage = 3082
--ServicePackMajorVersion = 0
--ServicePackMinorVersion = 0
--Version = 6.3.9600

Machine
-KACHI
--Manufacturer = Gigabyte Technology Co., Ltd.
--Model = GA-880GMA-UD2H
--TotalPhysicalMemory = 6439882752
--UserName = Kachi\Wing's palace

-----------------------------

######################### E N D #########################
-----------------------------
[General Info]

Application: SambaPOS
Version:     5.1.57
Region:      en
DB:          SQ
Machine:     KACHI
User:        Wing's palace
Date:        14/02/2016
Time:        12:34 a. m.

User Explanation:

Wing's palace said ""
-----------------------------

[Exception Info 1]

Top-level Exception
Type:        System.Data.SqlClient.SqlException
Message:     A network-related or instance-specific error occurred while establishing a connection to SQL Server. The server was not found or was not accessible. Verify that the instance name is correct and that SQL Server is configured to allow remote connections. (provider: SQL Network Interfaces, error: 26 - Error Locating Server/Instance Specified)
Source:      .Net SqlClient Data Provider
Stack Trace: at System.Data.SqlClient.SqlInternalConnection.OnError(SqlException exception, Boolean breakConnection, Action`1 wrapCloseInAction)
   at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj, Boolean callerHasConnectionLock, Boolean asyncClose)
   at System.Data.SqlClient.TdsParser.Connect(ServerInfo serverInfo, SqlInternalConnectionTds connHandler, Boolean ignoreSniOpenTimeout, Int64 timerExpire, Boolean encrypt, Boolean trustServerCert, Boolean integratedSecurity, Boolean withFailover, SqlAuthenticationMethod authType)
   at System.Data.SqlClient.SqlInternalConnectionTds.AttemptOneLogin(ServerInfo serverInfo, String newPassword, SecureString newSecurePassword, Boolean ignoreSniOpenTimeout, TimeoutTimer timeout, Boolean withFailover)
   at System.Data.SqlClient.SqlInternalConnectionTds.LoginNoFailover(ServerInfo serverInfo, String newPassword, SecureString newSecurePassword, Boolean redirectedUserInstance, SqlConnectionString connectionOptions, SqlCredential credential, TimeoutTimer timeout)
   at System.Data.SqlClient.SqlInternalConnectionTds.OpenLoginEnlist(TimeoutTimer timeout, SqlConnectionString connectionOptions, SqlCredential credential, String newPassword, SecureString newSecurePassword, Boolean redirectedUserInstance)
   at System.Data.SqlClient.SqlInternalConnectionTds..ctor(DbConnectionPoolIdentity identity, SqlConnectionString connectionOptions, SqlCredential credential, Object providerInfo, String newPassword, SecureString newSecurePassword, Boolean redirectedUserInstance, SqlConnectionString userConnectionOptions, SessionData reconnectSessionData, DbConnectionPool pool, String accessToken)
   at System.Data.SqlClient.SqlConnectionFactory.CreateConnection(DbConnectionOptions options, DbConnectionPoolKey poolKey, Object poolGroupProviderInfo, DbConnectionPool pool, DbConnection owningConnection, DbConnectionOptions userOptions)
   at System.Data.ProviderBase.DbConnectionFactory.CreatePooledConnection(DbConnectionPool pool, DbConnection owningObject, DbConnectionOptions options, DbConnectionPoolKey poolKey, DbConnectionOptions userOptions)
   at System.Data.ProviderBase.DbConnectionPool.CreateObject(DbConnection owningObject, DbConnectionOptions userOptions, DbConnectionInternal oldConnection)
   at System.Data.ProviderBase.DbConnectionPool.UserCreateRequest(DbConnection owningObject, DbConnectionOptions userOptions, DbConnectionInternal oldConnection)
   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)
   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)
   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)
   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)
   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)
   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)
   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)
   at System.Data.SqlClient.SqlConnection.Open()
   at System.Data.Entity.Infrastructure.Interception.DbConnectionDispatcher.<Open>b__36(DbConnection t, DbConnectionInterceptionContext c)
   at System.Data.Entity.Infrastructure.Interception.InternalDispatcher`1.Dispatch[TTarget,TInterceptionContext](TTarget target, Action`2 operation, TInterceptionContext interceptionContext, Action`3 executing, Action`3 executed)
   at System.Data.Entity.Infrastructure.Interception.DbConnectionDispatcher.Open(DbConnection connection, DbInterceptionContext interceptionContext)
   at System.Data.Entity.SqlServer.SqlProviderServices.<>c__DisplayClass33.<UsingConnection>b__32()
   at System.Data.Entity.Infrastructure.DbExecutionStrategy.<>c__DisplayClass1.<Execute>b__0()
   at System.Data.Entity.Infrastructure.DbExecutionStrategy.Execute[TResult](Func`1 operation)
   at System.Data.Entity.Infrastructure.DbExecutionStrategy.Execute(Action operation)
   at System.Data.Entity.SqlServer.SqlProviderServices.UsingConnection(DbConnection sqlConnection, Action`1 act)
   at System.Data.Entity.SqlServer.SqlProviderServices.UsingMasterConnection(DbConnection sqlConnection, Action`1 act)
   at System.Data.Entity.SqlServer.SqlProviderServices.CreateDatabaseFromScript(Nullable`1 commandTimeout, DbConnection sqlConnection, String createDatabaseScript)
   at System.Data.Entity.SqlServer.SqlProviderServices.DbCreateDatabase(DbConnection connection, Nullable`1 commandTimeout, StoreItemCollection storeItemCollection)
   at System.Data.Entity.Core.Common.DbProviderServices.CreateDatabase(DbConnection connection, Nullable`1 commandTimeout, StoreItemCollection storeItemCollection)
   at System.Data.Entity.Core.Objects.ObjectContext.CreateDatabase()
   at System.Data.Entity.Migrations.Utilities.DatabaseCreator.Create(DbConnection connection)
   at System.Data.Entity.Migrations.DbMigrator.EnsureDatabaseExists(Action mustSucceedToKeepDatabase)
   at System.Data.Entity.Migrations.DbMigrator.Update(String targetMigration)
   at System.Data.Entity.Internal.DatabaseCreator.CreateDatabase(InternalContext internalContext, Func`3 createMigrator, ObjectContext objectContext)
   at System.Data.Entity.Internal.InternalContext.CreateDatabase(ObjectContext objectContext, DatabaseExistenceState existenceState)
   at System.Data.Entity.Database.Create(DatabaseExistenceState existenceState)
   at Samba.Persistance.Data.Initializer.Create(CommonDbContext context)
   at Samba.Persistance.Data.Initializer.InitializeDatabase(DataContext context)
   at System.Data.Entity.Internal.InternalContext.<>c__DisplayClassf`1.<CreateInitializationAction>b__e()
   at System.Data.Entity.Internal.InternalContext.PerformInitializationAction(Action action)
   at System.Data.Entity.Internal.InternalContext.PerformDatabaseInitialization()
   at System.Data.Entity.Internal.LazyInternalContext.<InitializeDatabase>b__4(InternalContext c)
   at System.Data.Entity.Internal.RetryAction`1.PerformAction(TInput input)
   at System.Data.Entity.Internal.LazyInternalContext.InitializeDatabaseAction(Action`1 action)
   at System.Data.Entity.Internal.LazyInternalContext.InitializeDatabase()
   at System.Data.Entity.Internal.InternalContext.ForceOSpaceLoadingForKnownEntityTypes()
   at System.Data.Entity.DbContext.System.Data.Entity.Infrastructure.IObjectContextAdapter.get_ObjectContext()
   at Samba.Persistance.Data.WorkspaceFactory.CreateReadOnly()
   at Samba.Persistance.Data.Dao.Count[T]()
   at Samba.Presentation.Services.Common.DataGeneration.DataCreationService.ShouldCreateData()
   at Samba.Presentation.Services.Common.DataGeneration.DataCreationService.CreateData()
   at Samba.Presentation.Bootstrapper.InitializeShell()

-----------------------------

[Assembly Info]

mscorlib, Version=4.0.0.0
PresentationFramework, Version=4.0.0.0
PresentationCore, Version=4.0.0.0
System, Version=4.0.0.0
WindowsBase, Version=4.0.0.0
System.ComponentModel.Composition, Version=4.0.0.0
System.Configuration, Version=4.0.0.0
System.Xaml, Version=4.0.0.0
Samba.Services, Version=1.0.0.0
Microsoft.Practices.Prism.MefExtensions, Version=4.0.0.0
Samba.Presentation.Services, Version=1.0.0.0
Samba.Presentation.Common, Version=1.0.0.0
Samba.Domain, Version=1.0.0.0
Samba.Infrastructure, Version=1.0.0.0
Microsoft.Practices.Prism, Version=4.0.0.0
DevExpress.Xpf.Core.v14.1, Version=14.1.11.0
System.Core, Version=4.0.0.0
Microsoft.Practices.ServiceLocation, Version=1.0.0.0
Samba.Localization, Version=1.0.0.0
FastButton, Version=1.0.0.0
Samba.Persistance, Version=1.0.0.0

-----------------------------

[System Info]

Operating System
-Microsoft Windows 8.1 Pro
--CodeSet = 1252
--CSDVersion = 
--CurrentTimeZone = -360
--FreePhysicalMemory = 4988128
--OSArchitecture = 64 bits
--OSLanguage = 3082
--ServicePackMajorVersion = 0
--ServicePackMinorVersion = 0
--Version = 6.3.9600

Machine
-KACHI
--Manufacturer = Gigabyte Technology Co., Ltd.
--Model = GA-880GMA-UD2H
--TotalPhysicalMemory = 6439882752
--UserName = Kachi\Wing's palace

-----------------------------

######################### E N D #########################

The server was not found or was not accessible.
Verify that the instance name is correct and that SQL Server is configured to allow remote connections.
Error Locating Server/Instance Specified

That error indicates that your connection string is not fine. Either the DB Server/Instance is not running, or your connection string is incorrect.

The connection string is the same i have setup in the other machines, and if the DB server is not running how the other machines work fine??

Is that the connection string in this file?

C:\Users\[USERNAME]\AppData\Roaming\SambaPOS\SambaPOS5\SambaSettings.txt

or this file?

C:\ProgramData\SAMBAPOS\SambaPOS5\SambaSettings.txt

Is that the entire content of the settings file? If so, it is corrupt (truncated).


If this is a problem only on the Server, where the DB Service is located, you can try changing the IP address to 127.0.0.1 or localhost. This only applies to the server.

<ConnectionString>Data Source=localhost\SQLEXPRESS; User Id=sa; Password=sambapos; Database=SambaPOS5;</ConnectionString>

It is located here:

C:\Users[USERNAME]\AppData\Roaming\SambaPOS\SambaPOS5\SambaSettings.txt
No it is not the entire content.
so
if i change the server to localhost wont be affecting the other terminals even if they are connected using RDP??

RDP? I don’t thing that has anything to do with client DB connectivity, since you are in essence using the Server directly, just like you would be doing using Teamviewer or other Remote Desktop software (VNC, Radmin, etc).

So to answer your question, no, it should not affect RDP clients. Just try it.

Hey Q - I have nothing in that location. Why is there 2 possible locations?

I’m not sure. It confuses me as well. But the location I posted has a more recent Modified Date for the settings file (today, since I switch DBs frequently during testing).

The other location you mentioned has a Last Modified Date of Jan. 2, 2016, and in my case, the string in the file is not the correct DB that I am actively using.

Need @emre to chime in on this.

The one under username is local, Under Program Files is global. It using global if local is not set.

I gathered that. The question is why? Under what conditions does it choose to use “local” over “global”?

Think it like you added a windows user account named RDP and RDP clients uses this account to start rdp session. By configuring a user settings.txt file for RDP user you can have local settings specific for RDP terminals. That have many uses but basically you can configure a specific terminal so you can have terminal based menu mappings, printer configurations or … anything else that have terminal mapping.

1 Like

Thanks for the explanation @emre. That is what I figured.

What still confuses me is that I have only 1 User Account on my computer, and I don’t use RDP at all, and never have.

So that leads me to believe that it comes down to multi-terminal setups, and has nothing to do specifically with RDP (though it could apply to RDP as well). Once multi-terminal is configured, SambaPOS must be creating local/user settings files on the physical machine.