Hi, I have an urgent problem to solve. From that topic , I use: Action Increment SN - Update Program Setting Setting Name: SerialNumber Setting Value: 1 Update Type:Increase IsLocal = False Action Update TT - "Update Ticket Tag" Tag Name: MyNumber Tag Value: {:SerialNumber} Rule - I use thes…

Understood your script. (I don’t know what is GQL but it will be for much later) I put everything in place, but I cannot test it now because lots of customers. As soon as I have a low, I’ll put it. setting (handler) is a prefix you attach to the function to locate it? Thanks for your help, I am…

Is local set to false works and it is easy to test that. I use that setting extensively in multiple different configurations so I know without a doubt it’s working. There is something specific to your setup that is not working as desired. In fact I use it for the exact same thing your trying to …

[image] plume: setting (handler) is a prefix you attach to the function to locate it? Yes, you can create many Scripts. And the Scripts can be JScript or SQL. And those scripts (JScript) can have multiple Functions/methods within them. One JScript script could contain Function(s) that have…

Hi kendash, Forget about that rdp stuff; yesterday I ask the waitresses to setlle directly (no rdp) on the main computer, each of them using their windows user session without closing the windows session of the other - “cambiar usuario”. So change (windows) user and not close (windows) session. Th…

[image] plume: Forget about that rdp stuff; yesterday I ask the waitresses to setlle directly (no rdp) on the main computer, each of them using their windows user session without closing the windows session of the other - “cambiar usuario”. So change (windows) user and not close (windows) sessio…

:confused: 2nd waitress clocked in an hour ago, no doubles right now … but not a lot of customers this lunch time … let’s wait.

I currently have the Script/Report method running, and no doubles. [image]

Switched to Update +1 method without Report Tag, no doubles… [image]

Switched to Increase Value 1, no doubles… [image]

@plume , Please post the Report you are using to track the SerialNumber Tag.

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Urgent ... Weird behaviour when incrementing system variable

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