This is true for many countries but not for the UK.
In the UK, if you use BT (or any companies using BT lines - i.e. pretty much all except Virgin Media), they use a different Caller ID standard. Therefore most generic modems do not support it.
I have used the following Zoom modem many times and it works on BT landlines, I suggest you purchase this one (its also cheaper):
https://www.amazon.co.uk/gp/product/B07WMXWTM6/
If you want to try the StarTech one, it is cheaper on Amazon also (and if it doesn’t work, you can easily return for free). It also looks identical to the Zoom one so wouldn’t be surprised if they are identical internally with just a different logo on them.
https://www.amazon.co.uk/StarTech-USB56KEMH2-Dial-Up-Hardware-Based/dp/B01MYLE06I/