Using 2 KDS and Jetrik within the premises in but different locations

V5 Question
1

ok, that explanation will be a bit long winded, so please bear with me.

We have currently the following set-up

1x Server
3x individual terminals in different locations in a Resort setting
1x Ticket printer connected t 1 of these terminals and then shared via Windows Share Printer
1x MC3 Mobile client
2x 8" windows tablets for taking orders
1x KDS screen in the kitchen

As the current MC3 cannot switch menus (please correct me if I am wrong here) and I can not get the MC3 to print to the shared printer (maybe my incompetence as I am trying to get this to work for 3 weeks now) we are thinking of setting up a second KDS in the Beach Bar area…

What we are trying to achieve is that all food orders keep pushing to the KDS in the kitchen, same as it is now working already fine… and all other orders (mainly drinks) from either MC3 or the 2 windows tablets to push to a second KDS we would install in the Beach Bar.

To make all of this even more difficult, we have installed currently Jetrik Starter so our guests can see the menu on their devices, but we actually would like to go the next step and upgrade Jetrik so guests can actually order directly from their devices through jetrik… Having said this, if we upgrade Jetrik, can these order from Jetrik then also be sent to the two different KDS screens (1 x the whole order to the Beach Bar screen and 1 x only the food order to the kitchen) ?
So, basically the desired full scenario is:

  1. Accept orders from the MC3 App and the Windows Tablets and send the full order to the Beach Bar KDS and the food only order to the Kitchen KDS
  2. Accept orders from guests themselves via upgraded Jetrik and send these orders the same way.. full order to the Beach Bar KDS and the food order only to the Kitchen KDS
  3. Be able to print from MC3 the bill on the shared windows printer
  4. be able to print from the Windows Tablets the bill on the shared windows printer (this actually works already now)
  5. Be able to switch between Menus on the MC3 client (we have a beach fitness which is a separate entity as it’s a JV, so they need separate Menu and separate inventory and calculations, but the drinks for this area are still done at the beach bar, so there are different menus for the beach bar itself and for the Beach Fitness …

I am trying to figure out if that will work what we had in mind, before buying more licenses etc… we have right now already a KDS and a MC3 license, so the KDS for the kitchen works just fine, but the MC3 does not really do what we would like to achieve…

Any advice and pointing in the right direction would be appreciated.

Thanks guys…

2

Everything will work except switching menu on mc3. To get printer to work it must be Ethernet and you must install its drivers to the server.

3

Thank you for the input Jesse and the advice for the printer, however that is exactly the issue we have, as our locations of the items (Server, Kitchen, beach bar, beach fitness etc… are soo far spread out with over 500 meters distances between them all, the only way we can connect this all together is via Wi-Fi, and when i connect a printer via Ethernet to our network it ends up on a different Network name and therefore becomes unreachable… That’s why we use the shared windows printers on the stations…

So, I assume, we will forget the idea of printing from MC3 to an actual printer and just plan with the KDS in the bar instead.

Jetrik (advanced) will integrate with the KDS and transfer the order into SambaPOS as well. did I understand this correctly?

Thanks again for the answer

Max

4

Usually when you setup WiFi it is on the same network. I am not sure why you would setup different networks for your WiFi.

Yes Jetrik can integrate to Sambapos.