Nope doesn’t work. I added like this and get blank results:
[Test:1,2,2]
{REPORT TICKET DETAILS:T.Id,TS.Progress,TSD.Progress.asc:(T.GetStateDuration("Progress")>10)}
Also adding T.GetStateDuration("Progress")
as a field it doesn’t return a value.
I’m re-creating a kitchen display and this is about tracking progress of the tickets as well as attempting to create a method to use a “bump bar” keyboard support with Ticket Lister (to change state with a trigger after say 10 minutes - to remove from recall list - and to give a single 1-9 number for the tickets shown on screen).
I say re-creating as I already had it working fine using the Bump Bar kitchen display using Task Editor which I have used on multiple setups however with this setup I have ran into problems with the Task Editor updating on the kitchen display PC, it just wouldn’t refresh automatically (and frustratingly it worked for a few hours then stopped working). I spent a long time messing around with that and will be posting about it later when I have time (as I want to get a solution for whatever was causing it) but this customer is using the system now and we needed a solution quickly, they can’t cope handling their coffees without the kitchen display as they are serving something like 300-400 a day.