V5 Order number not displaying on customer receipt and kitchen order as it used to in SambaPOS4 template

Hi Guys, I have encountered a strange issue on V5 where the Order number does not show properly as it used to in V4.

Here is the code that worked on V4 Ticket Template

[LAYOUT]
– General layout
Ticket
Date:{TICKET DATE}
Time:{TIME}
{ENTITIES}
Ticket No:{TICKET NO}
-
{ORDERS}
=

{DISCOUNTS}
[Total Gift:|{ORDER STATE TOTAL:Gift}]
{SERVICES}
Total:|{TICKET TOTAL}
{PAYMENTS}

=
T H A N K Y O U

[DISCOUNTS]
{CALCULATION NAME} %{CALCULATION AMOUNT}|{CALCULATION TOTAL}

[SERVICES]
{CALCULATION NAME}|{CALCULATION TOTAL}

[PAYMENTS]
{PAYMENT NAME}|{PAYMENT AMOUNT}

[ORDERS]
– Default format for orders
- {QUANTITY} {NAME}|{TOTAL PRICE}
{ORDER TAGS}

[ORDERS:Gift]
– Format for gifted orders
- {QUANTITY} {NAME}|GIFT
{ORDER TAGS}

[ORDERS:Void]
– Nothing will print for void lines

[ORDER TAGS]
– Format for order tags
* {ORDER TAG NAME} | {ORDER TAG PRICE}

[ENTITIES:Table]
– Table entity format
Table: {ENTITY NAME}

[ENTITIES:Customer]
– Customer entity format
Customer: {ENTITY NAME} | {ENTITY DATA:Phone}

It looks like this

Now when I use the same code for V5

It looks like this (Note the huge number is missing)

The same happens for Kitchen order template

[LAYOUT]
Date:{TICKET DATE}|Time:{TIME}
{TICKET TAG:Order No}
-
{ENTITIES}
{TICKET TAG:Take Away}
-
{ORDERS}
=
Total:|R{TICKET TOTAL}

[ORDERS]
- {QUANTITY} x {NAME}
{ORDER TAGS}
-

[ORDERS:Void]
- {QUANTITY} x {NAME}|Void
{ORDER TAGS}

[ORDER TAGS]
– Format for order tags
* {ORDER TAG NAME}
[ENTITIES:Table]
– Table entity format
Table: {ENTITY NAME}

[ENTITIES:Customer]
– Customer entity format

Customer Address:
{ENTITY DATA:Address}
{ENTITY DATA:Phone}

Thanking you in advance,

2 things.
Firstly that temllate isn’t that print.
The template doesn’t have prices, it looks like kitchen template but print is ticket/receipt template.
Secondly you need to highlight tempalte code and click the code button on post editor as forum strips the formatting code.

Thanks for looking into it.I could not seem to find the edit button nor the code button only the one that shows preformatted text.

Here is what it looks like on V4 directly from SambaPOS Ticket.



Note the order number between the lines are missing on the receipts on V5 i.e (customer and kitchen receipt as I circled the 200 in black the exact code was copied from v4 and pasted on v5 with no changes)

Here is the one v4 for Kitchen order template:


There is not a Ticket Tag for order No. That must have been a custom setup you did In v4. You will need to do that same custom setup in v5 for that ticket tag to work. This is not a default setup provided with v5 or v4.

Hi Jesse i have problem buy licence at web site. You have licence available?

Hi Guys, thanks I figured it out I added the following:

{Ticket No} and it worked